Internal Careers

B2B eCommerce System Administrator – Southbank, Melbourne

Your Impact

This is a newly created role supporting a major transformation across Asahi’s digital ordering platforms. As our business rolls out a new customer portal and broader system enhancements, you’ll play a critical role in keeping BAU operations running smoothly while internal teams focus on project delivery.

You’ll be the go-to for SAP Commerce Cloud (Hybris), ensuring our B2B ordering platforms run seamlessly across both Alcohol and Non-Alcohol portfolios. From troubleshooting issues to supporting product launches and system upgrades, your work will directly impact customer experience, sales execution, and operational efficiency across the business.

Key Accountabilities

• Manage day-to-day administration of SAP Commerce Cloud (Hybris) B2B platforms
• Act as the first point of contact for system issues, troubleshooting and resolving customer and field queries
• Investigate and resolve pricing discrepancies, product visibility issues and order failures
• Support field sales, CSC, National Accounts and internal teams with system-related queries
• Maintain product catalogues, pricing displays, user access and account hierarchies
• Manage inbound requests through the B2B operations inbox within SLAs
• Support new product launches, SKU transitions and promotional configurations
• Assist with system upgrades, enhancements and continuous improvement initiatives
• Contribute to testing (UAT/regression) and broader transformation projects including the customer portal rollout
• Work cross-functionally with Sales, Logistics, IT and Digital teams to resolve issues and drive outcomes

About You

• Proven experience working with SAP Commerce Cloud (Hybris) is essential
• Strong understanding of SAP ecosystem (ECC/S4) and system integrations
• Background supporting digital commerce or customer-facing platforms
• Strong troubleshooting and root cause analysis capability
• Comfortable working in a fast-paced, reactive environment and “putting out fires”
• High attention to detail with strong governance and documentation discipline
• Confident stakeholder manager across both technical and non-technical teams
• Strong systems aptitude with the ability to learn quickly
• Experience supporting testing, upgrades or transformation initiatives is highly regarded
• Ability to work autonomously while contributing to a collaborative team

Why Asahi Beverages?

At Asahi Beverages, we're passionate about crafting more than just drinks - we craft moments of connection, celebration, and shared enjoyment. We bring together a diverse portfolio of iconic beverage brands, a commitment to quality, and a drive to constantly innovate. Headquartered in Melbourne and with facilities right across Australia and New Zealand, you’ll find Asahi is a place where talent is nurtured, and ambition is rewarded. If you’re ready to toast your future, we’re ready to meet you