Internal Careers

Your Impact

As a Key Account Manager – Craft, you’ll own the commercial performance of key retail customers, driving profitable growth across a premium, fast‑moving craft range in NSW & VIC - (Successful candidate can be based in either state)

This is a true end‑to‑end account role where you’ll use insight, data and strong customer partnerships to unlock value, shaping range, promotions and execution while bringing the craft portfolio to life in market. You’ll sit at the intersection of strategy and execution, making ideas stick and delivering results where it matters most.

Key Accountabilities

• Own and deliver revenue and profit targets across assigned retail accounts
• Build and execute account plans covering range, pricing, promotions, merchandising and innovation
• Develop forward volume forecasts and promotional plans aligned to S&OP
• Lead customer negotiations and sell‑in of promotions and activations
• Drive execution standards through field sales teams and ensure in‑store compliance
• Track performance, promotional effectiveness and account profitability
• Build strong, long‑term customer relationships from head office to store level

About You

• Solid experience in FMCG account management
• Proven ability to manage large, complex customer accounts
• Strong commercial acumen with confidence in forecasting, profitability and data‑driven decision‑making
• Comfortable negotiating and closing commercial agreements
• Clear, influential communicator who builds trust across customers and internal teams
• Resilient, organised and able to thrive in a competitive, fast‑paced environment