Internal Careers

Your Impact

As our Sales Execution & Governance Lead, you will help ensure sales activities are loaded, governed and delivered accurately and consistently across our commercial channels.

You’ll establish scalable processes and standards, provide insight into execution capacity and workload, and support teams to resolve system and data issues. By improving governance, data quality and ways of working, you’ll enable our field sales teams to focus on the activities that deliver the greatest impact.

Key Accountabilities

• Manage customer set uploads, task generation and allocation, ensuring tasks are accurately linked to visits, promotions and surveys.
• Conduct post-load checks and resolve failed uploads, incorrect mappings, data errors and task generation gaps.
• Apply consistent task standards and support workload governance and capacity planning across commercial channels.
• Analyse task volumes, workload demand, visit requirements and available capacity to provide clear recommendations.
• Act as the subject matter expert for task loading, providing guidance on templates, naming conventions and best-practice design.
• Identify and implement improvements to processes, governance controls, reporting, data quality and sales execution tools.

About You

You are an analytical and process-focused professional who can work confidently across systems, data and stakeholder groups. You’ll bring:

• Demonstrated experience in an FMCG CRM, sales operations, systems governance or similar role.
• Strong knowledge of CRM, ERP and application-based systems, including system maintenance, enhancements and business-as-usual activities.
• Advanced Microsoft 365 and data management capability, with experience interpreting large data sets and documenting processes.
• A strong understanding of sales execution, task management and workload governance.
• Proven problem-solving skills, with the ability to investigate system or data issues and coordinate timely resolutions.
• Strong relationship management, influencing and communication skills across Commercial, Operations, IT and Business Services teams.
• A qualification in Information Systems, CRM Management, Systems Governance or a related discipline would be advantageous.