Call Centre - Customer Service Officer ASO2 - SA PATHOLOGY (POOL)

Job no: 843122
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

Central Adelaide Local Health Network

Statewide - SA Pathology 

  • Salary: ASO2 - $57,842 - $62,221 (p.a.)+ Superannuation & Salary Sacrifice Benefits
  • Adelaide SA, 5000
  • Full Time, Contracted Role up to 31 Aug 2025

About the role

Provides a range of customer service activities including the provision of a telephone answering service; the provision of a friendly, efficient and effective telephone result enquiry service; receipt and routing of requests for courier pickup and delivery services; and the provision of a general enquiry service. 

About you

  • Excellent telephone manner and the ability to handle a large number of telephone calls.
  • Ability to work under limited supervision.
  • Proven experience in providing a quality customer service in a busy environment.
  • Knowledge of customer service issues.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

  • Attractive salary packaging available
  • Strong community minded culture and values providing world class care to South Australians
  • Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

Essential Requirements:

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. 

Application Information:

  • The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. 
  • Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening. 

 

Job ref: 843122

Enquiries to:

Tina Koronis

Telephone: 82223753

Email: Tina.Koronis@sa.gov.au

Application Closing Date

11:55 pm Sunday 8th September 2024

Attachments

Download File 843122 ASO-2 Call Centre Customer Service Officer (1).pdf

Australian applicant guidelines

International applicant guidelines

Advertised: Cen. Australia Standard Time
Applications close: Cen. Australia Standard Time

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Categories

SA Health

Locations

Metropolitan South Australia

Work type

Local Health Network / Business