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• Northern Adelaide Local Health Network – Lyell McEwin Hospital – Elizabeth Vale
• Salary: $57,842 - $62,221 p.a. (pro rata) – ASO2 (Multiple Positions)
• Ongoing and Temporary up until 30 July 2024
• Full-Time and Part-Time

About Us:

The Northern Adelaide Local Health Network (NALHN) provides care for more than 400,000 people living in the northern metropolitan area of Adelaide and boasts newly redeveloped wards and Emergency and Outpatient Departments, with plans for the addition of more brand-new facilities in the near future. NALHN provides a full range of high-quality medical, surgical, maternity, diagnostic, emergency and support services. NALHN offers a range of primary health care services across the northern metropolitan area of Adelaide, with a focus on providing preventive and health promoting programs in the community, and transition and hospital substitution and avoidance programs targeted at chronic disease and frail aged.

With a workforce of almost 6,500 employees, NALHN works to ensure quality and timely delivery of health care, whilst building a highly skilled, engaged and resilient workforce based on a culture of collaboration, respect, integrity and accountability.

Our core values of respect, integrity and accountability underpin our commitment to provide excellence in care, innovation, creativity, leadership and equity in service provision and health outcomes to the Northern area communities.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Across SA Health there are always opportunities for you to develop your skills and career at any of our metropolitan or regional sites.

Relocation assistance may be available for successful applicants from interstate or overseas.

About You:

Are you a dedicated, compassionate and enthusiastic Administration Officer looking for an opportunity to join a dynamic, growing healthcare network where you will be part of a supportive team delivering high quality care to the community? If so, then this could be the opportunity for you. This position will offer you professional growth opportunities within a supportive and inclusive culture.

In this role you will have strong interpersonal and communication skills which will enable you to successfully problem solve, resolve conflicts and negotiate, including the ability to engage in difficult conversations, whilst building and maintaining relationships. An ability to effectively manage multiple, diverse and competing priorities and demonstrated resilience within a stressful and complex environment is essential to this role.

About the Role:

An exciting opportunity is presented to work within the Northern Adelaide Local Health Network as an Administration Officer within the Outpatients Department.

As an Administration Officer you will assist in providing an effective and high-quality service to the hospital and the community we serve by undertaking administrative tasks in a team environment of the Outpatients Department. Tasks include but are not limited to:

• receiving and making telephone calls for appointment bookings, cancellations and rescheduling
• providing administrative support to the Outpatients Department e.g. preparing clinics, data entry onto computerised Electronically Medical Record / patient database, greeting patients with high level customer service focus
• checking patient details i.e. Medicare number, DVA and other cards on arrival for outpatient appointments
• participating in effective office operations e.g. stationary, faxing, trouble-shooting office equipment, complying with procedures and policies.

In this role you will manage confidential patient information in a timely, accurate and comprehensive manner. Sound communication skills both written and verbal including appropriate telephone etiquette and the ability to work effectively in a multidisciplinary team is essential to being successful in this role.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Check(s)

• DHS Working With Children Check (WWCC)
• National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job Ref: 867143

Enquiries

Katrina Kovac

Outpatient Office Manager

Phone: (08) 8182 9045

E-mail: katrina.kovac@sa.gov.au

Application Closing Date

24 May 2024 - 11.55PM

Attachments

 867143 - Administration Officer (Multiple Positions) - ASO2 - role description.pdf

* Refer to the SA Health Career Website - How to apply for further information.