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• Salary: ASO7 / $108,109.00 - $116,864.00 p.a.
• Full Time / Term Contract (Up until 28 February 2026)
• 5063 / Eastwood

About Us: 

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.

Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

Our Values:

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do.

TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities.

RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with.

COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve.

CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them.

AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level.

The Telecommunications Manager will take a lead role in guiding strategic and business decisions relating to telecommunications technologies which support the delivery of state wide emergency ambulance services, including Triple Zero Telephony and the SA Government Radio Network (SA-GRN).

The incumbent will manage a team of specialist technicians responsible for the implementation of new technologies and maintenance of existing infrastructure within the Emergency Operations Centre (EOC).

SA Ambulance Service (SAAS) owns and operates approximately $3.5 million worth of radio and paging terminal equipment for use on the SA Government Radio Network (SA-GRN). The Telecommunications Manager is responsible for providing strategic advice to SA Health in relation to new equipment and ongoing operational support

What We Offer: 

• Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
• Giving back to the people of South Australia! Play a vital role in enhancing the well-being of our community.
• We take care of you! Access to a range of staff and wellness support programs!

Key Responsibilities: 

Manage the team of specialist technicians responsible for implementing new technologies and maintaining existing telecommunications infrastructure within the Emergency Operations Centre (EOC).

Develop and implement a comprehensive Business Continuity Plan (BCP) to facilitate immediate response to systems failure and disaster recovery, ensuring the continuity of critical telecommunication systems and services for the EOC.

Monitor, analyse, and evaluate new technologies and opportunities for technical enhancements to the EOC telecommunication operating platforms, leading the planning and management of technological change initiatives.

Provide strategic advice and recommendations to SAAS Executive on EOC and telecommunications technology, including equipment specifications, training development, and alignment with organizational strategic plans.

Develop and deliver training courses and materials to ensure SAAS end-users are proficient in the operation of EOC technology and the SA Government Radio Network (SA-GRN) radio and paging equipment.

Manage budgets, resource allocations, and administration related to the telecommunications function, including the development of business cases, acquisition plans, and policy implementation.

Application Information: 

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role. 
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening. 
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job ref: 888872
Enquiries to: Kestrel Blackmore - Manager, Operations Systems, 8274 0313 / kestrel.blackmore@sa.gov.au

Application Closing Date

Friday 3 January 2024

Attachments

 Telecommunications Manager - FRM-184 Role Description.pdf

Australian applicant guidelines