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• Women's and Children's Health Network, Corporate Administration Services, North Adelaide (5006)

• Salary/Classification - ASO3 - Administrative Services Officer L3 - $$67,589 to $72,033
• Employment Full time - Term Contract (temporary up to 31 Aug 2025)

About the Opportunity

We currently have an exciting opportunity to join the Health Information Services team as an Information Release Officer, where you will be responsible for:

• Ensuring the release of information to internal and external customers is in accordance with guidelines and ensures internal and external systems and processes are adhered to the confidential, accurate and timely provision of service pertaining to the recording and release of a high volume of complex and sensitive information.
• Ensuring WCHN responds to Department for Child Protection within timeframe of request.
• Providing positive customer service experience for our clients and assist them to lodge valid FOI applications.  
• Ensuring requests are input to relevant data capture system.
• Liaising with Manager, Release of Information Office to escalate non-compliance of any outstanding requests.

About You

To be successful in this role, you will have:

• High level written and verbal communication skills and the ability to effectively liaise with internal and external stakeholders.
• Proficient in the user of Windows based PC applications (Word, Excel, Outlook)
• Highly developed interpersonal skills and strong work ethic including motivation, enthusiasm, commitment to best practice and continuous improvement and highly developed customer service skills.
• Ability to meet strict deadlines, organise, coordinate, and prioritise large volumes of work.
• An understanding of administrative processes, systems and equipment that supports the effective operation of an office.

What WCHN Can Offer You

• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport for SA Health Metropolitan Hospital workers to and from the Women’s and Children’s Hospital. Note: Does not apply to network community sites.
• Access to generous leave provisions and professional development opportunities
• Support for you and your family via our Employee Assistance Program

About Us

The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia.  We offer:

• specialist care for children with acute and chronic conditions
• state of the art maternity and obstetric care services
• community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
• specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Want to know more about WCHN opportunities?  Click Here to discover how you can Realise you Potential and join one of the many teams at the Women’s and Children’s Network to make positive change in our community.

Stay connected with our Network!  Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do. Click here to join the conversation.

Special Conditions

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below.

Immunisation Requirements Checklist

Applicant Documents Checklist

Application Instructions

You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.

Other Important Information

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries:

Gillian Plant

Position: Manager, Freedom of Information

Phone: 81619811

E-mail: gillian.plant@sa.gov.au

Application Closing Date: 29/01/2025 – 11:55pm

Useful Links

ASO-3 Release of Information Officer - Role Description 889931