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• Northern Adelaide Local Health Network – Lyell McEwin Hospital – Elizabeth Vale
• Salary: $98,478 - $104,165 p.a. plus Superannuation and Salary Sacrifice benefits – ASO6
• Temporary Full-Time, up to 12 months

About the Role:

Are you an experienced digital support professional seeking a challenging and rewarding opportunity? The Northern Adelaide Local Health Network is seeking a highly skilled Senior Digital Support Officer within the Digital Health division.

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia.

• lead and mentor a team of digital support specialists, fostering a collaborative and innovative environment
• troubleshoot and resolve complex digital issues promptly, minimising disruptions to healthcare services
• collaborate with stakeholders to identify and implement digital solutions that enhance patient care and operational efficiency
• develop and deliver training programs to upskill healthcare professionals in digital literacy and system utilisation
• contribute to the continuous improvement of digital support processes and procedures

To be eligible for this position, you must hold a Degree or Diploma in a relevant discipline or substantial experience.

About You:

Are you a dedicated and experienced IT professional looking for an opportunity to join a dynamic, growing healthcare network where you will be part of a supportive team delivering high quality care to the community? If so, then this could be the opportunity for you. This position will offer you professional growth opportunities within a supportive and inclusive culture.

To succeed in this role, you must possess exceptional communication and interpersonal skills, allowing you to effectively liaise with healthcare professionals. A deep understanding of digital systems, software and hardware is essential, complemented by strong problem-solving abilities and a commitment to providing outstanding customer service.

This is an excellent opportunity to contribute to a passionate, highly driven, dedicated and progressive team.

About Us:

The Northern Adelaide Local Health Network (NALHN) serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Relocation assistance may be available for successful applicants from interstate or overseas.

NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Check(s):

• National Police Check (National Police Certificate) for general employment probity, vulnerable person-related employment and aged care sector screening – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests.

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 900513

Enquiries:

Maddison Marshall

Executive Assistant - Digital Health

Phone: 0421 965 959

E-mail: maddison.marshall2@sa.gov.au

Application Closing Date:

2 May 2025 – 11.55PM

Role Description and Further Information:

 900513 - Senior Digital Support Officer - ASO6 - role description.pdf

* Refer to the SA Health Career Website – How to apply for further information.