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• Salary: ASO3 / $67,589.00 - $72,033.00 p.a.
• Full Time / Term Contract (Up until 30 September 2025)
• 5950 / Adelaide Airport

About Us:

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.

Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

Our Values:

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do.

TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities.

RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with.

COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve.

CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them.

AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level.

It is the responsibility of the Senior Administrative Assistant to provide high level administrative and basic analytical support to the regional management team. Major challenges currently associated with the role include - Working in a highly dynamic and ever-changing environment to meet the needs of an emergency health service, Working in a self-directed, semi automatous environment to prioritise multiple tasks and meet team goals and providing support of staff who work a 24-7 roster.

The role offers flexibility in terms of working arrangements and part-time requests can be considered. 

What We Offer:

• Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
• Giving back to the people of South Australia! Play a vital role in enhancing the well-being of our community.
• We take care of you! Access to a range of staff and wellness support programs!

Key Responsibilities: 

Office Management:
- Support the Operations Manager with administrative tasks related to human, financial, and physical asset management.
- Establish, maintain, and refine office procedures and systems to support regional administrative functions.
- Oversee the day-to-day activities of regional administrative functions and ad hoc staff to ensure efficient operations.

Performance Reporting:
- Assist with managing performance data by collating and preparing regional performance reports.
- Provide basic analytical interpretation of data.
- Develop basic recommendations to support the Operations Manager in managing the region.

Administrative Support:
- Provide high-level confidential administrative support to the Operations Manager, in line with the Metro administrative manual.
- Manage incoming and outgoing correspondence, ensuring urgent items are actioned promptly.
- Provide administrative support to Managers within the region, as agreed with the Operations Manager.

Meeting and Event Coordination:
- Arrange, coordinate, and book resources required for meetings, conferences, and workshops, including setting agendas, arranging venues, catering, travel, and accommodation.
- Prepare correspondence and papers for meetings attended by the Operations Manager.
- Prepare agendas, take and distribute minutes, decisions, actions, and related correspondence for meetings.

Project Management/Coordination:
- Assist with the implementation and coordination of projects, conduct research, and develop business plans as requested.
- Develop appropriate databases and administrative systems to support project management.

Leadership:
- Model desired team behaviours, such as punctuality, flexibility, customer service, team support, appropriate dress code, and commitment to self-development and continuous improvement.
- Actively contribute to the creation of the regional business plan and successfully implement assigned initiatives.

Application Information: 

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role. 
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening. 
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job ref: 901569
Enquiries to: Stephanie Gordon, Operations Team Leader : stephanie.gordon2@sa.gov.au

Application Closing Date

Wednesday 25 June 2025 @ 11:55pm

Attachments

 Role Description - Senior Administration Assistant - Metropolitan West and SOT - May 2025.pdf

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