Careers search

Contribute to Exceptional Patient Care: Ward Administration Assistant Role at SALHN

As a Ward Administration Assistant, you'll play a pivotal role in ensuring the smooth operation of our hospital wards. Your exceptional organisational skills and dedication to customer service will contribute to delivering a seamless experience for patients, visitors, and healthcare professionals alike. This rewarding opportunity allows you to be an integral part of SALHN's commitment to providing high-quality healthcare services.

About the role: 

Reporting to the Administration Manager, this role is responsible for the provision of administrative, clerical and reception services. The position is required to work in close proximity to patients and should have a working knowledge of hospital operations & activities. The successful incumbent must be able to work autonomously, with minimal supervision and use initiative and judgment. Duties for the role will include:

• Answering all incoming telephone calls and dealing with routine patient enquiries – using judgement in conveying appropriate information,
• Maintain and update patient Electronic medical records on EMR PAS,
• Liaising with other departments (e.g. to Radiology, laboratories, other medical staff) as requested by the NUM,
• Acting as a resource and providing general assistance and advice to medical staff regarding administrative requirements and hospital services,
• Receiving handover from NUM/Ward Co-coordinator regarding patient information to enable the appropriate assessment of patient needs (e.g. requirement for escort, infection control, transport arrangements, transit lounge etc)

About you:

• Previous experience as a Ward Administrative Assistant/Admin Assistant,
• Experience working in a clinical environment,
• Demonstrated high level interpersonal skills,
• Demonstrate problem solving and decision making skills,
• Demonstrated ability to plan and prioritise work and meet deadlines,

Please see the attached Role Description for additional information.

Want To Know More? Contact: Cheynne Willis, Administration Manager, (08) 8204 4039, Cheynne.Willis@sa.gov.au

Application Closing Date: 11.55 pm Monday 7 July 2025

Attachments:

• 907409- Ward Administration Assistant 4GNS- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 907409