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• Central Adelaide Local Health Network
• The Queen Elizabeth Hospital, Woodville South
• Salary  ASO-3  $67,589 - $72,033 p.a. + Superannuation and Salary Sacrifice Benefits
• Permanent full-time 

About CALHN

At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare - for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best. Find out more about CALHN sites and services, our stories and the opportunities to be part of CALHN.

About the Role

We are seeking a motivated and experienced Administration Coordinator to lead the Switchboard team at The Queen Elizabeth Hospital. In this key role, you will be responsible for the day-to-day coordination and supervision of switchboard operations, ensuring a high standard of service delivery. Reporting to the Team Leader, Administrative Services, you will play a crucial role in maintaining smooth and efficient communication services within the hospital environment.

As the Administration Coordinator (Switchboard), you will manage staff, oversee rostering, and ensure performance targets are met through the monitoring and reporting of key indicators. Your responsibilities will also include implementing work instructions, working on the switchboard taking calls when required and coordinating the maintenance of switchboard infrastructure. This is a fantastic opportunity to make a meaningful impact in a fast-paced and supportive team, where your leadership and organisational skills will be highly valued.

The position may require after-hours or on-call responsibilities to provide escalation support or technical assistance as needed.

About you

You are a confident and capable professional who thrives in a fast-paced environment and enjoys leading a team to deliver outstanding service. Your excellent communication skills and ability to manage multiple priorities make you a great fit for this role.

• Experience in a call centre / switchboard environment with the confidence to perform minor troubleshooting tasks would be desirable.

• Proven experience in supervising staff and coordinating daily operations with a strong focus on customer service.

• Demonstrated ability to work independently, maintain confidentiality, and manage competing priorities effectively.

• Demonstrated initiative to handle situations independently, making well-informed decisions, and escalating issues whenever necessary.

• Excellent interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds.

• Sound knowledge of Microsoft Office and a commitment to applying EEO and WHS principles in the workplace.

Why You’ll Love It Here - CALHN benefits that matter
We know that a great career is about more than just the work you do, it’s also about the support you receive. At CALHN, you’ll enjoy :

• Salary packaging – up to $9,010 for living expenses + $2,650 for meals & entertainment + pre-tax super & novated lease options
• Safe connections – be part of a culture of safety and connectivity, focusing on outcomes and continuous improvements
• Recognition & growth – celebrate success and explore opportunities across CALHN’s many sites
• Flexible work options – speak to us about flexibility options for this role to suit your lifestyle
• Paid leave – with leave loading for rest and recharge
• Health & fitness perks – discounted access to Fitness Passport & free flu vaccinations
• Wellbeing support – Employee Assistance Program for you & your family

Diversity & Inclusion
We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.

Application Information

• Please refer to the role description for essential educational/vocational qualifications that may be required    908335 RD Administration Coordinator (Switchboard).pdf
• Appointment will be subject to satisfactory Criminal History Clearances and compliant immunisation screening as indicated in the role description.

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Apply Now
Applications close: 11:55 pm, Sunday, 15 February 2026
Job Ref:  908335

Go to the SA Health Career Website for how to apply, and Australian and International applicant guidelines for more information

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position