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Join our DASSA Outpatient Services Division Team

As part of an Administrative Services Team responsible to deliver an efficient reception and administrative support service to DASSA’s Southern Service.

About the role: 

Reporting to the Senior Administration Officer on a daily basis to discuss clinic requirements for the day, changes in work practices and resolution of difficult issues that arise.

Duties for the role will include:

• Ensure the provision of an effective reception service by operating a multi extension telephone system, attending to telephone and face to face inquiries promptly and in a professional and sensitive manner, identifying and making appropriate referrals and accurately recording and delivering telephone messages in a timely manner. 
• Respond to subpoenas and requests for client information by ensuring correct and appropriate authority has been received, details are entered on the DASSA Clinical Records Request for Client Information Register and check requests are processed promptly and within given time frame to comply with legal requirements.
• Contribute to ensuring reception area, waiting room, photocopier and its surrounds and office is kept in a neat and tidy state by checking, cleaning and tidying daily to keep the areas presentable and functional for the use of others.

About you:

• Demonstrated ability to deal with sensitive issues, use initiative, tact and diplomacy and handle difficult situations in a calm, positive manner, with excellent problem solving skills.
• Demonstrated experience and proficiency in Reception/Administrative functions and procedures within a health environment/setting.
• Demonstrated experience and competency, at an intermediate or higher level, in the use of the Microsoft suite of programs, including Windows 10, Word, Excel and Outlook.
• Willingness to contribute to a culture of respect and high ethical standards, maintaining complete confidentiality.

Please see the attached Role Description for additional information.

Want To Know More? Contact: Zachary Thyssen, Acting Manager, 08 8536 6002, Zachary.Thyssen@sa.gov.au

Application Closing Date: 11.55 pm Thursday 27th November 2025

Attachments:

• Administration Officer Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 919648