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• Northern Adelaide Local Health Network – Northern Mental Health – Salisbury
• Salary: $58,709 - $63,154 p.a. plus Superannuation and Salary Sacrifice benefits – ASO2
• Ongoing Full-Time

About the Role:

A great opportunity is available for an organised and motivated Administration Support Officer to join the Northern Mental Health Private Practice team within NALHN. This role is ideal for someone who thrives in a busy environment and enjoys providing high‑quality administrative support.

As an Administration Support Officer, you will deliver efficient, confidential and professional administrative services to support the daily operations of the Private Practice team. Your responsibilities will include:

• maintaining accurate client records and managing appointment schedules
• responding to telephone and general enquiries
• processing Medicare billing and supporting financial workflows
• liaising with staff, clients, external partners and members of the public
• using systems such as CBIS, Q‑Master, PBRC, Transcription Module and Microsoft Office applications

About You:

In this role you will bring strong administrative capability, excellent communication skills and a proactive, and positive approach to your work. You will also demonstrate proficiency with Windows‑based systems and Microsoft Office (Word, Excel, Outlook), strong verbal and written communication skills, ability to maintain confidentiality and handle sensitive information, good organisational skills, with the ability to prioritise and meet deadlines, initiative, professionalism and the ability to work both independently and as part of a team, and resilience and the ability to work effectively in an environment where challenging client situations may occur.

This is a fantastic opportunity to become part of a forward‑thinking, supportive team where your contribution will genuinely shape the delivery of high‑quality mental health care.

About Us:

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia.

NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Relocation assistance may be available for successful applicants from interstate or overseas.

NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Check(s):

• National Police Check (National Police Certificate) for vulnerable person-related employment screening – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests.

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 923315

Enquiries:

Donna Haydon

Administrative Services Coordinator

Phone: (08) 7485 4321

E-mail: donna.haydon@sa.gov.au

Application Closing Date:

13 February 2026 – 11.55PM

Role Description and Further Information:

 923315 - Administration Support Officer - Private Practice - ASO2 - role description.pdf

* Refer to the SA Health Career Website – How to apply for further information.