- Limestone Coast Local Health Network, Mount Gambier and Districts Health Service
- Position based in Mount Gambier
- Salary: $1,196.36 - $1,208.80 per week (pro rata) + Regional Allowance | WHA3
- Ongoing working 64 hours per fortnight over a 7-day roster
Take on a diverse and dynamic role where you’ll combine security, patient care, and support services to ensure the safety, wellbeing, and smooth operation of the health unit. The Client Services Assistant - Security Orderly position offers the opportunity to work closely with patients, staff, and visitors, making a real difference in a fast-paced healthcare environment.
Click the image above to learn more about working at Limestone Coast Local Health Network!
Key Responsibilities:
- Maintain the safety and security of clients, staff, and visitors in accordance with hospital policies and procedures.
- Provide support services including cleaning, catering, portering, and general patient assistance.
- Assist with the management of aggressive, agitated, or violent clients, using appropriate strategies to ensure safe outcomes.
- Contribute to the efficient operation of the health unit by providing timely, practical, and flexible assistance across a range of duties.
What We Are Looking For:
- Do you have experience in security roles, with the ability to manage conflict safely and professionally?
- Are you confident in dealing with a wide range of people, including clients who may be aggressive or agitated?
- Do you have experience in providing support services, including cleaning, catering, and patient care, within a healthcare or related environment?
- Are you able to work independently, exercise sound judgment, and follow clear instructions while contributing to a team?
Our Benefits
- Salary packages a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year Click here more information.
- Team Culture: Supportive and inclusive team environment where everyone is valued, respected, and empowered to contribute to improving the health of our community.
- Support for you and your family via our free Employee Assistance Program.
- Access to generous leave provisions and professional development opportunities.
- Relocation support: Up to $13,000 support available for relocation to Mount Gambier with up to 3 months (Domestic) accommodation provided (financial advice is recommended for fringe benefits tax purposes).
- Diversity and inclusion celebrated: fostering a workplace where individuality is valued, cultural differences are embraced, and everyone feels a strong sense of belonging.
Our Organisation
We serve a population of over 67,000 people in the Limestone Coast, as well as residents from Western Victoria. We employ over 1400 people, with 1.2% identifying as Aboriginal and Torres Strait Islander and we are also supported by a team of approximately 600 hardworking volunteers.
The LCLHN delivers a wide range of health care services to communities across the south-east of South Australia, from the Victorian border to the iconic coastline.
The region is renowned for its world-class wine, spectacular beaches and outdoor adventures, offering a life and career in balance like no other:
- Relaxed, affordable living with a strong sense of community.
- Access to safe beaches, excellent recreational fishing, sailing and surf.
- Outstanding national parks, sporting facilities and outdoor adventures.
- Quality education facilities, including TAFE and University campuses.
- Diverse social activities, from sporting clubs and music groups to exceptional food, wine and thriving coffee culture.
- Conveniently located midway between Melbourne and Adelaide, offering easy access to both major cities while enjoying the benefits of regional living.
Find out more about working with the Limestone Coast Local Health Network at www.sahealth.sa.gov.au/workatLCLHN
Applicant Information
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
This is a part time (0.84 FTE) vacancy, working 64 hours per fortnight and salary will be adjusted according to actual hours worked.
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Check(s)
- National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
Immunisation Risk for this position is - Category A (direct contact with blood or body substances)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Our Commitment to Diversity and Inclusion
The Limestone Coast Local Health Network (LCLHN) is committed to building a flexible, diverse and inclusive culture, planning for and promoting diversity. We welcome and encourage applications from Aboriginal and Torres Strait Islander people as well as diverse community groups and ages including, LGBTQI+, people living with a disability and other diversity groups. The LCLHN recognises the benefits that such an approach brings for our staff and consumers in being an employer of choice.
For more information about the role please refer to the role description provided below. Job Ref: 923395
Enquiries
Ebony Janz
Manager Patient services
Phone: 8721 1220
E-mail: ebony.janz@sa.gov.au
Application Closing Date
Saturday 17th January 2026 - 11:55PM
Refer to the SA Health Career Website - How to apply for further information.
Eligibility: Open to Everyone
923395 WHA3 Role Description.pdf
JCS+Patient+Services+Assistant+final.pdf
