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Emergency Clerk - Make Your Mark in Healthcare

Join SA Health as an Emergency Department Clerk at Flinders Medical Centre and provide essential administrative support in our fast-paced emergency department. This part-time, short-term contract position offers you the opportunity to directly contribute to patient care. Be part of South Australia's leading health network and make a meaningful difference in your community until February 2027.

About the role: 

Reporting to the Emergency Department Clerical Manager, this role is responsible for providing service primarily to the Emergency Department but also to other key areas of the hospital. The key objective is to effectively coordinate the registration of all patients attending the department and arrange admission/ facilitate discharge where necessary. This position operates on a rotating roster of three days on, three days off, and involves shift work across a 24-hour period to ensure continuous service delivery.

Duties for the role will include:

• Registration, using the computer data base, of all patients presenting for treatment including interviewing in the treatment areas of Emergency and identification of customer and patient needs,
• Ensuring all documentation is accurate and completed in a professional and timely manner and is in accordance with any organisational and/or legislative requirements where applicable,
• Processing patient admissions to the wards according to procedures,
• Liaising with relatives, ambulance officers, police in relation to patient presentation and admittance and deal with their needs in a timely manner,
• Always Acting in a professional manner when dealing with internal and external clients,
• Working harmoniously with other team members to achieve service delivery excellence

About you:

• Ability to deal with members of the public and respond empathetically to a range of difficult needs and priorities,
• Ability to organise and prioritise work and to meet deadlines,
• Understanding of, and commitment to, patient confidentiality requirements,
• Sound keyboard skills including data entry,
• Ability to communicate effectively with a range of people including patients, their families, ambulance officers, medical and nursing staff and police officers,
• Experience working in an area of public contact,
• Experience working with computer systems,
• Experience using filing and record keeping systems

Please see the attached Role Description for additional information.

Want To Know More? Contact: Meg Crisp, Emergency Department Clerical Supervisor, (08) 8204 3042, Megan.Crisp@sa.gov.au

Application Closing Date: 11.55 pm Friday 30 January 2026

Attachments:

• Emergency Clerk- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 927775