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Join our Corporate Services Team as a Patient Services Team Leader 

At SALHN, we’re committed to delivering safe, clean, and welcoming healthcare environments that support positive patient and client experiences. As a Patient Services Team Leader, you’ll play a key role in leading and coordinating Patient Services staff to ensure cleaning and environmental services are delivered to the highest standard across our facilities.

You’ll lead with purpose — overseeing daily operations, fostering strong teamwork, and ensuring full compliance with SA Health cleaning standards, infection prevention and control requirements, and workplace safety protocols. Your leadership will help maintain a safe, hygienic environment that supports patient care, staff wellbeing, and operational excellence.

If you’re passionate about quality, accountability, and making a meaningful contribution to patient outcomes through high-quality environmental services, we invite you to join our team and make a difference where it matters most.

About the role: 

Reporting to the Site Manager, Hotel Services, this night shift position is responsible for leading Patient Service Assistants during overnight operations. The role is hands-on and focuses on supervision, training, and maintaining high service standards across all duties during the night shift, including:

• Coordinating and overseeing the nightly duties of staff under your supervision, ensuring quality, efficiency, and continuity of service during overnight hours
• Providing on-shift support, guidance, and training to night staff, setting clear expectations to ensure consistent service delivery
• Identifying and contributing to the training and development needs of team members working night shift
• Assisting with night shift rosters and ensuring an appropriate skill mix is maintained across overnight shifts
• Supporting recruitment, staff performance management, and the application of HR policies and procedures, with a focus on night shift operations
• Promoting and maintaining a safe, healthy, and inclusive work environment during overnight hours, in line with WHS regulations and the South Australian Public Sector Code of Ethics

About you:

• Proven experience in supervising and supporting staff in a team environment
• Strong communication and interpersonal skills across all levels of staff and clients
• Demonstrated ability to lead by example and foster team cohesion
• Previous experience in a Patient Services or healthcare setting is highly desirable

Please see the attached Role Description for additional information.

Want To Know More? Contact: Kerry Ryle, Coordinator Hotel Services 0479 192 280 kerry.ryle@sa.gov.au

Application Closing Date: 11.55 pm Thursday 5th February 2026

Attachments:

• Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 928476