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Ward Administration Assistant - Flinders Medical Centre Opportunity

Join SA Health as a Ward Administration Assistant at Flinders Medical Centre, where you will provide essential administrative support in a busy healthcare environment. This part-time contract position offers hands-on experience managing patient records, coordinating appointments, and supporting ward operations. Be part of South Australia's leading healthcare network while making a meaningful contribution to patient care delivery.

About the role: 

Reporting to the Administration Manager, this role is responsible for the provision of administrative, clerical and reception services. The position is required to work in close proximity to patients and should have a working knowledge of hospital operations & activities. The successful incumbent must be able to work autonomously, with minimal supervision and use initiative and judgment.

Duties for the role will include:

• Ensuring that requests of the patient’s family re visitors are adhered to,
• Answering all incoming telephone calls and dealing with routine patient enquiries – using judgement in conveying appropriate information,
• Welcoming and directing visitors to the patient concerned,
• Receiving, sorting and distributing mail,
• Preparing outgoing mail,
• Preparing patient notes on admission and sort notes prior to discharge,
• Filing results in the patient medical record,
• Maintaining records/statistics pertinent to each area and identifying systems that require improvement,
• Liaising with other departments (eg to Radiology, laboratories, other medical staff) as requested by the NUM,
• Receiving handover from NUM/Ward Co-coordinator regarding patient information to enable the appropriate assessment of patient needs (eg requirement for escort, infection control, transport arrangements, transit lounge etc)

About you:

• Demonstrated high level interpersonal skills,
• Demonstrate problem solving and decision making skills,
• Demonstrated ability to plan and prioritise work and meet deadlines,
• Demonstrated ability to work as part of a team,
• Demonstrated ability to work with minimal supervision,
• Previous experience as a Ward Administrative Assistant/Admin Assistant,
• Experience working in a clinical environment,
• Experience working with distressed patients/carers with empathy

Please see the attached Role Description for additional information.

Want To Know More? Contact: Cheynne Willis, Administration Manager, 0468 563 166, Cheynne.Willis@sa.gov.au

Application Closing Date: 11.55 pm Sunday 8 February 2026

Attachments:

• Ward Administration Assistant 5G- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 928553