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• Women’s and Children’s Health Network, BloodSafe eLearning Australia, North Adelaide 5006
• Salary – ASO3, $71,589.00 - $76,033.00 + 12% Superannuation and Salary Sacrifice Benefits
• Part Time (0.60TE), Temporary (fixed term) contract up until 30 June 2028

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Support Officer provides administrative and project support to the BloodSafe eLearning Australia Program, managing helpdesk enquiries, reporting, and website updates while assisting with data analysis, customer service, and evaluation activities to ensure smooth program delivery.

BloodSafe eLearning Australia develops evidence based on line education for health professionals on patient blood management and transfusion practice. BloodSafe eLearning Australia receives joint national funding provided by the National Blood Authority, on behalf of all Australian Governments, to enable free access for all learners. All courses are based on national published guidelines, evidence-based practice and expert opinion, and provide nationally consistent and current education for health professionals.

Key duties of the role

• Respond promptly to customer enquiries, providing information and resolving issues.
• Prepare accurate and professional email responses to Helpdesk enquiries.
• Prepare and maintain helpdesk procedures.
• Modify online evaluation survey questions and extracts and analyse data.
• Monitor and update website content.

Skills and Experience

• Experience in providing project support services or undertaking minor projects.
• Experience monitoring and updating web content.
• Understanding of learning management systems.
• Ability to show initiative to solve problems and possess a high level of organisational skills.
• Ability to collate, and perform basic analysis on, statistical information and prepare reports.

Enquiries can be directed to

Carolyn Field

Program Director – BloodSafe eLearning Australia

8161 6684

Carolyn.Field@sa.gov.au

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

• ASO3 - BloodSafe eLearning Support Officer - Role Description - 930472.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

If you would like further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Friday 24 April 2026 at 11:55pm