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• Central Adelaide Local Health Network
• Salary: ASO2 - $58,709.00 - $63,154.00 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Northfield SA, 5085
• Full Time & Part Time, Contracted Roles available

About the Role

As the Administration Officer, ACAS, you will play a vital role in supporting the smooth operation of the Aged Care Assessment Service by delivering high-quality administrative and customer service support to the Executive, Team Leader – Administration, and the broader statewide ACAS workforce. Your contribution will help ensure efficient coordination of referrals, assessments, and support plan reviews, ultimately assisting older South Australians in accessing the care and services they need through the My Aged Care system.

In this dynamic and fast-paced environment, you will utilise your technical expertise in systems such as My Aged Care, the Integrated Assessment Tool (IAT), Microsoft Office, and ProAct to manage complex administrative processes, data integrity, and reporting. You will also support meeting coordination, rostering, and communication tasks that keep the team running effectively. With a strong focus on accuracy, efficiency, and professionalism, you will play a key part in helping the ACAS team maintain compliance, meet performance targets, and deliver an exceptional experience for clients and stakeholders across the network.

About You

You are an organised, empathetic, and detail-driven professional with a strong commitment to supporting older South Australians through high-quality administrative and client services. You thrive in fast-paced environments, are confident working across multiple databases, and bring a strong understanding of aged care pathways and My Aged Care systems.

• Educational/Vocational Qualifications – Completion of the My Aged Care Self-Paced Learning Experience (SPLE) or MAClearning Administration Certificate, including modules focused on Aboriginal and Torres Strait Islander Peoples, CALD communities, Carers, and Triage.

• Personal Abilities/Aptitudes/Skills – Strong technical proficiency in My Aged Care and Microsoft Office (Outlook, Word, Excel), with exceptional organisational skills, customer service focus, confidentiality, attention to detail, and the ability to work collaboratively within a multidisciplinary team while meeting KPIs.

• Experience – Demonstrated experience in aged care, community, or health settings; proven ability to manage high-volume inbound referrals and enquiries; skilled in maintaining accurate client records and delivering specialist administrative support aligned with program benchmarks and performance measures.

• Knowledge – Sound understanding of Aged Care reforms, service pathways, and programs (CHSP, HCP, residential and respite care), with awareness of cultural diversity, government administration processes, and principles of equal opportunity, ethical conduct, and work health and safety.

About CALHN

At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

Join us and be part of a team that’s driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories , our network, and the opportunities to be part of CALHN.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Application Closing Date

11:55 pm Thursday 17th March 2026