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• Northern Adelaide Local Health Network – Lyell McEwin and Modbury Hospitals – Elizabeth Vale and Modbury
• Salary: $58,709 - $63,154 p.a. (pro rata) plus Superannuation and Salary Sacrifice benefits – ASO2 - This role is being advertised during an enterprise bargaining process that may result in updated salaries. Any changes will be applied in line with the outcome of that process.
• Ongoing and Temporary, up to 2 October 2026
• Full-Time and Part-Time (Multiple Positions)

About the Role:

An exciting opportunity is now available within the Northern Adelaide Local Health Network for energetic and motivated Administration Officers to join our Outpatient Department. This role places you at the centre of a busy, people‑focused environment where your contribution directly supports the smooth delivery of care to our community.

As an Administrative Services Officer, you will play a key part in ensuring our Outpatients Department runs efficiently and professionally. Your day will involve a variety of tasks, including managing incoming and outgoing phone calls for appointment bookings, cancellations and rescheduling, and providing essential administrative support to clinical teams. You’ll prepare medical records for clinics, complete accurate data entry into patient databases, and greet patients with a warm, customer‑focused approach that sets the tone for their visit.

Your responsibilities will also support effective office operations - maintaining stationery supplies, troubleshooting equipment, and ensuring compliance with established procedures and policies. Throughout all tasks, you will handle patient information with the highest level of confidentiality, accuracy and professionalism.

About You:

Smooth communication is central to this role. You’ll draw on strong written and verbal skills, including confident telephone etiquette, and work collaboratively within a multidisciplinary team to keep the department functioning seamlessly. Your ability to manage multiple competing priorities, remain resilient under pressure and adapt within a complex environment will be key to your success.

This is a fantastic opportunity to join a passionate, dedicated and progressive team - apply now for this role where your work truly makes a difference.

About Us:

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia.

NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Relocation assistance may be available for successful applicants from interstate or overseas.

NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Check(s):

• DHS Working With Children Check (WWCC)
• National Police Check (National Police Certificate) for general employment probity, vulnerable person-related employment and aged care sector screening – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests.

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 931988

Enquiries:

Katrina Kovac

Outpatient Administration Services Manager

Phone: (08) 8182 9045

E-mail: katrina.kovac@sa.gov.au

Application Closing Date:

27 March 2026 – 11.55PM

Role Description and Further Information:

 931988 - Administration Officer (Multiple Positions) - ASO2 - role description.pdf

* Refer to the SA Health Career Website – How to apply for further information.