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• Northern Adelaide Local Health Network – Lyell McEwin Hospital – Elizabeth Vale
• Salary: $64,195 - $67,154 p.a. plus Superannuation and Salary Sacrifice benefits – ASO2
• Temporary Full-Time, up to 15 October 2027 

About the Role:

An exciting opportunity is now available to join the Northern Adelaide Local Health Network as a Billing and Debt Recovery Officer within our Hospital Revenue Services unit. This role is ideal for someone who thrives in a fast‑paced administrative environment and is motivated by accuracy, efficiency and exceptional service delivery.

As a Billing and Debt Recovery Officer, you will support the Revenue Supervisor in ensuring the effective and timely processing of key hospital billing and accounts functions. Your work will help maintain smooth financial operations across the organisation, contributing directly to the sustainability of vital healthcare services.

In this position, you may be responsible for a range of important tasks, including generating invoices and Medicare or health fund claims, managing private practice billing processes and ensuring all billing activities are completed accurately and on schedule. You will also support debt management by monitoring outstanding balances, arranging follow‑ups, processing waivers or write‑offs and maintaining clear and organised accounts receivable records.

Your responsibilities will further include processing doctor and hospital disbursements, preparing financial reports and reconciliations, assisting with compliance reviews, and contributing to broader service improvements. You will also prepare data for entry into computer systems and spreadsheets, perform analytical checks and support general cashier activities where required. Through these varied tasks, you will play a key role in ensuring financial accuracy, transparency and efficiency across the network.

About You:

To be successful in this role you will thrive in building positive working relationships with ease and communicating clearly with both customers and colleagues. Your strong analytical abilities allow you to interpret information and develop effective, practical solutions. You bring a proven ability to deliver accurate and efficient data entry, confidently use computerised billing and accounting systems and prioritise your workload to meet tight deadlines.

Integrity and confidentiality underpin your work, and you take pride in your professionalism and credibility. You have a strong customer service mindset, a track record of identifying needs and responding with high‑quality support, and the initiative to work independently while ensuring tasks are completed accurately and on time.

If you're ready to apply your skills within a passionate, progressive and high‑performing team, apply now.

About Us:

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia.

NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Relocation assistance may be available for successful applicants from interstate or overseas.

NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Check(s):

• DHS Working With Children Check (WWCC)
• National Police Check (National Police Certificate) for general employment probity, vulnerable person-related employment and aged care sector screening – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests.

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 933573

Enquiries:

Toni Smith

Manager Hospital Billing Operations

Phone: (08) 8133 2319

E-mail: toni.smith2@sa.gov.au

Application Closing Date:

10 April 2026 – 11.55PM

Role Description and Further Information:

 933573 - Billing and Debt Recovery Officer - ASO2 - role description.pdf

* Refer to the SA Health Career Website – How to apply for further information.