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• Department for Health and Wellbeing – Digital Health SA – Clinical Information System (CIS)
• Multiple Positions Available – Full Time / Ongoing appointment
• $89,007 to $98,991 – ASO5

Overview:

• The Senior Application Support Officer (Level 2 Support) is accountable to the Application Lead (End User Support) for the delivery of customer-oriented service within an efficient application support matrix involving multiple items.
• The incumbent will be responsible for the delivery of effective and knowledgeable incident and service request management in accordance with policies, procedures and service level agreements. The incumbent will be a subject matter expert on the functional and operational application support in complex organisations.
• The position will provide training of staff as directed in the analysis of technical and operational issues associated with CIS applications.  The incumbent will also be required to share experience with more junior staff, monitor team performance and provision of performance feedback to team members.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Job ref:  934954

Criminal History Screening Requirement

• A ‘National Police Certificate’ NPC (also known as a ‘Nationally Coordinated Criminal History Check’ NCCHC) for employment involving no contact with vulnerable groups is required for this position (general employment)

Immunisation Risk for this position is Category C (minimal patient contact)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Special Conditions

• May be required to work outside of normal business hours or as a part of an on call roster.
• Required to participate in an on call roster.
• The incumbent may be required to travel or work across and/or be located at any of the Department for Health and Wellbeing units/divisions as required.

Enquiries

Barbara Rotolo
EMR Manager, Operational Support
Phone: 0422 582 158
E-mail: Barbara.Rotolo@sa.gov.au

Application Closing Date

Monday, 13 April 2026 - 5:00 PM

Attachments

• ASO5 Senior Application Support Officer - Clinical Information Systems.pdf
• Digital Health SA Employee Value Proposition.pdf
• Australian applicant guidelines
• International applicant guidelines