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Healthcare Reception/Administration Officer - Where Every Interaction Matters

Join SA Health's Southern Adelaide Local Health Network as a Reception/Administration Officer, where you'll be the welcoming first point of contact for patients and visitors. This full-time contract position offers the opportunity to provide essential administrative support while contributing to quality healthcare delivery in our diverse community. Make a meaningful difference in healthcare by helping patients navigate their journey and supporting our dedicated medical teams.

About the role: 

Reporting to the Business Coordinator, this role is responsible for providing administrative and reception support for the Aboriginal Family Clinic.

Duties for the role will include:

• Ensure public enquiries, both presenting and by phone, are handled efficiently and effectively and in a timely manner
• Ensure client information are kept confidential and a professional service is provided at all times
• Ensure a welcoming environment and welcome client on arrival in a friendly and courteous manner,
• Provide relevant information to the client regarding their appointment and in consultation with the clinical staff,
• Ensure client demographic details and other client relevant details are up to date,
• Ensure transport list is organised and processed in a timely manner

About you:

• Demonstrated effective communication, problem solving, negotiation and conflict resolution skills,
• Demonstrated ability to work in a culturally sensitive manner with Aboriginal individual clients, families and communities,
• Demonstrated good organisational skills and ability to prioritise work with an eye to detail,
• Ability to maintain confidentiality,
• Ability to take initiative and complete tasks with less supervision,
• Sound interpersonal skills and ability to communicate in a respectful manner and maintain good working relationships with colleagues and other staff members,
• Experience in working in a collaborative team environment,
• Previous experience working in a reception/administration role particularly in a health, health care or health-related setting

Please see the attached Role Description for additional information.

Want To Know More? Contact: Theresa Francis, Executive Director SALHN Aboriginal Health, (08) 82044048, Theresa.Francis@sa.gov.au

Application Closing Date: 11.55 pm Sunday 26 April 2026

This position has been identified as exempt in accordance with Sections 30(1), 52(1) and 103 (1) of the Equal Opportunity Act 1984 (SA); only applicants of Aboriginal or Torres Strait Islander descent may apply.

Attachments:

• ASO2 Administration Officer-Receptionist- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 935461