Administration Officer - Cocoon Program

Job no: 941539
Work type: Part time
Location: Adelaide CBD
Categories: Administration, Business and Management
  • Women’s and Children’s Health Network, Cocoon Program, CAMHS, North Adelaide 5006
  • Salary – ASO2 - Administrative Services Officer L2, $64,195 to $67,154 + 12% Superannuation and Salary Sacrifice Benefits
  • Permanent Ongoing - Part Time (0.6 FTE)

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

  • Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
  • Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
  • Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
  • Support for you and your family via our Employee Assistance Program.
  • Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Cocoon Clinic Administration Officer is responsible for the provision of a comprehensive, confidential front line and administrative service to support the WCHN Cocoon Clinic.  Tasks include coordinating patient bookings, facilitating equipment and stationery ordering, booking patient follow up appointments, updating patient demographics and arriving patients into clinic.  In addition, the role will include administrative support to the Allied Health & Medical Lead Cocoon Clinic, and other professional staffing members.

Key duties of the role

  • High quality and responsive customer service is provided to both internal and external clients and patients of the WCHN Cocoon Clinic
  • Provision of an efficient and coordinated client appointment booking and effective records management system
  • Administration support is provided which contributes to the efficient and effective operation of the Cocoon Clinic
  • Actively participate in quality and risk management activities that contribute to ongoing improvement of the service
  • Support and actively participate in a positive culture and safe work environment

Skills and Experience

  • Demonstrated customer service skills and ability to manage confidential and sensitive information.
  • Proficient computer skills including Microsoft Office and database systems.
  • Demonstrated ability to work independently and collaboratively within a multidisciplinary team.
  • Strong organisational, communication, and problem-solving skills with ability to prioritise tasks.
  • Knowledge of patient confidentiality, workplace safety, equal opportunity, and relevant public sector requirements.

Enquiries can be directed to

WCHN CPS Admin Manager - Lisa Knight

8161 7248

Health.CPSAdminManager@sa.gov.au

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

If you would like further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Monday 20 July 2026 11:55PM

Advertised: Cen. Australia Standard Time
Applications close: Cen. Australia Standard Time

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Categories

SA Health

Locations

Metropolitan South Australia

Work type

Local Health Network / Business