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• Department for Health and Wellbeing – Digital Health SA – Technology and Infrastructure – Service Desk
• Salary: $71,589 to $76,033 – ASO3 – Plus 12% Superannuation – Full Time / Term Contract up to two years.

About us

At Digital Health SA, the Service Desk sits within the Technology and Infrastructure Team and is responsible for end-to-end ICT service delivery across SA Health. This includes centralised customer support for desktop computing, applications, local and wide area network, telecommunications, mobility, ICT security and change management.

Not across everything? We provide training upon commencement.

About you

Experienced in a range of computer systems and knowledge of standard desk top environment applications? Read on!

We are looking for people with the ability to:

• provide exceptional customer service
• apply excellent communication skills and ability to problem solve
• contribute to improve processes
• prioritise and meet deadlines
• work well within a team
• exercise judgement and maintain confidentiality

What we offer

• Career development and training opportunities
• Flexible hybrid working options
• Salary packaging opportunities
• Discounted gym memberships
• Employee Assistance Program (EAP) for you and your family
  

To apply

Please provide a resume including the name and contact details of 3 referees you have reported to.

Previous 2026 applicants should not apply.

DHW will not provide sponsorship.

Please note: AI generated applications will not be accepted.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Job ref: 942189

Criminal History Screening Requirement

• A ‘National Police Certificate’ NPC (also known as a ‘Nationally Coordinated Criminal History Check’ NCCHC) for employment involving no contact with vulnerable groups is required for this position (general employment)

Immunisation Risk for this position is Category C (minimal patient contact)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Special Conditions

• The incumbent may be required to work weekends on a rostered basis and working hours will be adjusted to cover 7am to 7pm each day.
• A flexible approach to taking of leave is required.

Enquiries

Andrew Etherington

Service Desk Manager

Phone: 0435 364 318

E-mail: andrew.etherington@sa.gov.au

Application Closing Date

Saturday, 18 July 2026 – 11:55 PM

Attachments

• Digital Health SA Employee Value Proposition_Nov 2025 (6).pdf
• 942189 - Service Desk Officer - Role Description.doc
• Australian applicant guidelines
• International applicant guidelines

• Digital Health SA Employee Value Proposition_Nov 2025 (6).pdf
• Australian applicant guidelines
• International applicant guidelines