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Central Adelaide Local Health Network

Statewide – SA Pathology

• ASO2 $66,442 to $69,504 p.a + Superannuation & Salary Sacrifice Benefits
• SA, Adelaide 5000
• Full Time, Permanent Role

About the role

As a Technical Support Officer, you'll be the first point of contact for ICT support across SA Pathology, providing friendly, responsive and professional assistance to a diverse range of users. You'll receive and manage support requests, troubleshoot technical issues where possible, route more complex enquiries to the appropriate teams, and provide a high-quality enquiry service that helps keep essential pathology services running smoothly.

Working as part of a supportive ICT team, you'll use your technical knowledge and customer service skills to resolve issues efficiently while delivering a positive experience for every client. This is an excellent opportunity for someone who enjoys solving problems, working in a fast-paced environment and making a meaningful contribution through reliable technical support.

About You

You are a customer-focused ICT professional who enjoys solving technical problems and delivering exceptional support in a collaborative team environment.

• Experience supporting Microsoft Windows, Microsoft Office and Active Directory

• Strong customer service, communication and problem-solving skills

• Ability to prioritise workloads and resolve ICT issues with minimal supervision

• Knowledge of computer security, change control and network fundamentals

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. 

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position. 

Job ref: 943727

Enquiries to:

Pete Holley, Senior Infrastructure Manager

Phone: 82223990

E-mail: pete.holley@sa.gov.au

Application Closing Date

11:55 pm Friday 24^th July 2026

Attachments

 943727 ASO2 - Technical Support Officer.pdf

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