About the Role:
The Northern Adelaide Rehabilitation Service (NARS) is committed to delivering high-quality, person-centred rehabilitation care that supports consumers across the Northern Adelaide Local Health Network to achieve their rehabilitation goals and maximise their independence.
As our Senior Administration Officer, you will play a pivotal role in ensuring the smooth and efficient operation of our rehabilitation services. Working as part of a supportive multidisciplinary team, you will provide high-level administrative support across a diverse range of outpatient and community programs, including the Day Rehabilitation Service, Rehabilitation in the Home, the Northern Pain Rehabilitation Service, and a variety of specialist outpatient clinics.
This position is based at Modbury, primarily within the Specialist Ambulatory and Rehabilitation Centre (SpARC) and the VIVA building, located adjacent to Modbury Hospital. This is an exciting opportunity to contribute to a service that has a meaningful impact on the health and wellbeing of our community while working in a collaborative and rewarding healthcare environment.
What You'll Be Doing
- Providing high-level administrative support to the multi-disciplinary rehabilitation team, coordinating scheduling, patient correspondence, and clinical documentation workflows
- Proving a friendly reception environment to welcome patients, check them in to their appointment, and answer queries
- Acting as a key liaison between clinicians, patients, and internal stakeholders to ensure accurate information flows across the unit
- Overseeing data entry and reporting within SA Health's clinical systems, maintaining accuracy and compliance with NALHN protocols
- Supporting junior administration staff with day-to-day guidance and quality-checking of outputs
What You'll Bring
- Proven experience in a senior or lead administration role, ideally within a health or community services setting
- Strong proficiency with clinical or patient information systems — familiarity with SA Health platforms such as Sunrise is an advantage specific to this environment
- Demonstrated ability to manage competing priorities with accuracy and composure in a busy setting
- Excellent written and verbal communication skills, with confidence engaging across multidisciplinary teams
- A sound understanding of confidentiality requirements and health records legislation
- Experience supervising or mentoring administration colleagues
About You:
In this role you will have strong interpersonal and communication skills which will enable you to successfully problem solve, resolve conflicts and negotiate, including the ability to engage in difficult conversations, whilst building and maintaining relationships. An ability to effectively manage multiple, diverse and competing priorities and demonstrated resilience within a stressful and complex environment is essential to this role.
You will be joining a dynamic and expanding Local Health Network that is committed to delivering contemporary, innovative and high‑quality health services within modern facilities.
This is an excellent opportunity to contribute to a passionate, highly driven, dedicated and progressive team.
About Adelaide:
Adelaide is consistently recognised as a city that artfully combines its compact charm and world-class cuisine with picturesque nature escapes. Ranked one of the worlds “Most Liveable Cities” and “Most Beautiful Cities”, Adelaide provides something for everyone combining a wonderful mix of nature with nearby beaches, rolling hills and wildlife and culinary delights with fine dining restaurants, award-winning cafes, bustling food markets and booming boutique bars. Events like the LIV Golf, SANTOS Tour Down Under, Adelaide Fringe and the Adelaide Cabaret Festival add extra appeal to living here.
About Us:
The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia, and one of the largest employers in northern Adelaide.
NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality healthcare services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care, as well as primary health care services with a focus on community health promotion and chronic disease management.
With a commitment for ongoing upgrades to our facilities and the introduction of new services, our priority is delivering exceptional health and wellbeing services that enhance the quality of life for our community.
With over 7,000 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.
At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.
Our Local Health Network Sites and Services:
NALHN provides a range of hospital (inpatient), outpatient, community and home-based services across multiple sites in Adelaide’s north and north-eastern suburbs, including Aboriginal health, mental health, and GP services.
Lyell McEwin Hospital – the major hospital in northern Adelaide for emergency care, complex and multi-day surgery, medicine, obstetric, paediatrics and outpatient services.
Modbury Hospital – a general hospital with emergency care, elective surgery, medicine, outpatient and sub-acute services, rehabilitation, geriatric and palliative care.
Mental Health Services – adult and older persons mental health services and statewide forensic mental health services, across hospital and community settings.
Watto Purrunna Aboriginal Primary Health Care Services – provides culturally responsive primary healthcare services for Aboriginal and Torres Strait Islander people in-hospital and across four community sites.
Primary Health Care Services – including GP Plus sites at Elizabeth, Modbury and Gilles Plains.
Benefits of working at NALHN:
From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.
Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.
Relocation assistance may be available for successful applicants from interstate or overseas.
NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check.
Check(s):
Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 943747
Enquiries:
Office Aged Care, Rehabilitation & Palliative Care
Phone: (08) 7321 4232
E-mail: Health.NALHNACRPCRecruitment@sa.gov.au
Application Closing Date:
7 August 2026 – 11.55PM
Role Description and Further Information:
943747 - Senior Administration Officer - ASO3 - ACRPC - Role Description.pdf
* Refer to the SA Health Career Website – How to apply for further information.
