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• Department for Health and Wellbeing – Clinical System Support & Improvement (CSS&I) – State Health Coordination Centre (SHCC)
• Salary: $149,827 (Pro-Rata) – RN/M5.1– Part Time 0.84 FTE / Term Contract up to 12 Months

Overview:

The South Australian State Health Coordination Centre (SHCC) will provide 24/7 real time visibility end to end of on patient flow across the system, using existing data and shared insights to identify issues and patterns and respond before they have an impact on the system or patient care.

The Centre will use real-time information systems, monitoring patients awaiting ambulances, people waiting for the ED, people waiting in the ED to be admitted, people waiting to be discharged, inter-hospital transfers and regional patients in metro hospitals, and a newly build real time communications platform to coordinate responses and actions.

The SHCC’s role is an important enabler for the Ramping Taskforce Action Plan project #3 and the longer-term objective as a precursor to the State Health Control Centre (SHCC), supporting improvements to ramping, flow and access to care to deliver an improved patient journey.

The aim of this Nursing Director role is to provide strategic and operational leadership, coaching, governance, and direction (in and after hours across 7 days) for the SHCC. The role will report to the RN 5.3, Advanced Nursing Director- SHCC. The role balances and integrates strategic and operational perspectives within a specified span of appointment.

The role will:

• Ensure the health system is working efficiently, using available capacity across the system to manage patients, resulting in improved patient flow and outcomes, and ambulance utilisation.
• Have a holistic view of a patient’s end to end journey, being able to monitor and support a balanced system response to issues before they have an impact on patient care.
• Lead complex system and process improvement across LHNs through coaching, mentoring and training, recognition and support.

Employees in this role accept accountability for the governance and practice standards of nurses/midwives, the effective implementation of corporate systems to support, evaluate and consistently improve nursing/midwifery practice and healthy work environments, and for the cost-effective provision of health services within their span of appointment

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Job ref: 952757

Criminal History Screening Requirement

• A ‘National Police Certificate’ NPC (also known as a ‘Nationally Coordinated Criminal History Check’ NCCHC) for employment involving no contact with vulnerable groups is required for this position (general employment)

Immunisation Risk for this position is Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Special Conditions

• This position will be required to work outside of normal business hours and require participation in after-hours shifts and may involve an on-call roster as the SHCC is a 24/7 service.

Enquiries

Alana St John
A/Advanced Nursing Director, SHCC – Operations lead
E-mail: alana.stjohn@sa.gov.au

Application Closing Date
Saturday, 17 October 2026 – 11:55 PM

Attachments

• 952757 - Nursing Director SHCC - Role Description .pdf
• Australian applicant guidelines
• International applicant guidelines