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• Full Time / Ongoing
• ASO8 / $130,046.00 - $134,956.00
• 5063 / EASTWOOD

SA Ambulance Service (SAAS) is at a significant point in its data journey, and this full-time contract role — available until 31 July 2027 — offers a genuine opportunity to shape how intelligence drives operational decisions across one of South Australia's most essential emergency services.

What You'll Be Leading

Based at SAAS Metro Headquarters in Adelaide's eastern suburbs, you'll lead the Business Intelligence Unit in delivering meaningful, accurate, and timely data insights that support ambulance operations, performance reporting, and strategic planning. Your key responsibilities will include:

• Managing and developing a team of analysts responsible for business intelligence outputs across SAAS
• Overseeing the design, maintenance, and continuous improvement of reporting frameworks and dashboards
• Partnering with operational and executive stakeholders to translate complex data into clear, actionable intelligence
• Driving data governance practices and ensuring integrity across BI systems and reporting pipelines

What You'll Bring

• Demonstrated experience leading a business intelligence, analytics, or reporting function within a complex organisation
• Strong proficiency with BI platforms such as Power BI, Tableau, or equivalent tools
• The ability to manage competing stakeholder priorities while maintaining quality and accuracy of outputs
• Experience working within health, emergency services, or a similarly regulated government environment is highly regarded at SAAS
• Proven capability in data governance, data modelling, and performance reporting
• Strong written and verbal communication skills, including presenting insights to non-technical audiences

About SAAS  

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services. We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services. 

Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people. 

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care. 

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability. 

SAAS Values 

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do. 
 
TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals. 

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities. 
 
RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with. 
 
COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve. 
 
CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them. 
 
AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level. 

Submitting an application:

Please upload your current CV and a cover letter when you apply. Your cover letter is your chance to introduce yourself and demonstrate how you meet the essential criteria listed in the role description. Make sure you highlight your relevant skills, experience, and personal qualities.  

We’re looking for a genuine effort to address these points, so take the time to tell us how you’re a great fit for the role! 

Smart Salary Packaging  

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses. Visit https://sagov.smart.com.au/  for more information. 

Application Information:  

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.  

• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. 

• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.  

• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. 

Job reference: 953837

Enquiries to: Tom.Latham@sa.gov.au

Application Closing Date: XXX

Attachments:

Role Description - Manager Business Intelligence Unit

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