For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Security Operations Manager role reports directly to the Director of Security and offers an extraordinary opportunity to ensure overall property control, safety and security whilst meeting departmental objectives through leadership that motivates your team and guides them to develop and reach their full potential.

This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for Security at The Star Sydney.

A few of your responsibilities:

• Assist the Director of Security with business plans and department strategies
• Implement strategies to reduce theft, assaults, vandalism, and other illegal activities at The Star
• Ensure The Star Security meets customer service targets
• Support the department in employee relations and performance, aligning with organisational goals
• Coordinate evacuation and disaster recovery, liaising with emergency authorities and ensuring compliance with policies and regulations

What we are looking for:

• Experience in a security leadership role
• Cert 4 in Risk Management (desirable)
• Current NSW Security Industry Licence Class 1A
• Demonstrated experience in strategic execution or project management
• Strong ability to build rapport and relationships with stakeholders
• Availability to work a 24/7 rotating roster

About you:

You are a seasoned security professional with a proven track record of leading high-performing teams and implementing effective security strategies. Your expertise in risk assessment, incident response, and emergency preparedness is unparalleled, making you the ideal candidate to oversee the security operations of our prestigious venues.

Your role will be pivotal in shaping the success of our Security operations at The Star Sydney.

What we can offer you: 

• Complimentary buffet meals with a new menu every day at our Employee Dining Room
• Discounted parking available on property, $8/day
• Up to 30% staff discounts across our award-winning venues on all 3 of our properties
• Free transport on Light Rail from Central to The Star
• Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
• Generous Paid Leave for primary and secondary carers
• Career development, training, and courses via The Star Academy – limitless career opportunities  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. 

It’s your time to SHINE!
Click on the link below to make your next career move with The Star.

The Star Pty Ltd, Master Licence Number 407367912