For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Security Supervisor position reports directly to the Security Duty Manager and is responsible for supporting with the supervision of the operational functions of the Security Department ensuring an effective, efficient and professional operation. This is a fantastic opportunity to showcase your leadership skills within Security.

A few of your responsibilities:

• Supervise and coordinate the day-to-day activities of the security team, ensuring seamless operations and adherence to organisational policies and procedures
• Exhibit high visibility, hands-on leadership, proactively engaging with team members, driving improvements, and implementing innovative solutions to achieve organisational success and align team goals.
• Foster a culture of excellence by providing ongoing training, mentorship, and professional development opportunities for your team
• Respond to and manage security incidents with professionalism, composure, and sound judgment, ensuring swift and effective resolution
• Monitor and investigate all incidents and compile written reports and operational logs

What we are looking for:

• Proven experience in a supervisory or managerial role within the security industry
• Comprehensive knowledge of security best practices, risk assessment methodologies, and relevant regulatory frameworks
• Excellent interpersonal and communication skills, with the ability to effectively liaise with diverse stakeholders
• Strong problem-solving and decision-making capabilities, with a talent for remaining calm under pressure
• Advanced experience in Conflict Resolution and Incident Management

About you:

You are a highly experienced Security Officer who takes pride in ensuring your team are providing a safe and unforgettable experience for our guests. With exceptional attention to detail and a collaborative approach, you work to develop relationships across departments.
You understand the importance of inspiring and motivating others and can tailor your style to meet the needs of our large and diverse Security team.

Your role will be pivotal in shaping the success of our Security team at The Star. Join us in making a difference. 

What can we offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Five weeks of paid Annual Leave for team members who meet the definition of shift worker
• Discounted parking + other transport options
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.   

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE!

Click on the link below to make your next career move with The Star.

The Star Pty Ltd, Master Licence Number 407367912