The Star Brisbane is Australia’s newest entertainment hub at the heart of the Queen’s Wharf Brisbane precinct. The Star Brisbane offers a variety of dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This is an exciting time to join The Star Brisbane, in this newly created role as the Onboarding & Compliance Specialist, reporting to the Licensing Advisor, you will be responsible for ensuring a smooth and efficient onboarding process for all new starters, internal transfers, and contractors within The Star. This is a fantastic opportunity, where you will work closely with the Talent Acquisition team and play a pivotal role in supporting the engagement of every candidate, from the moment they are selected for a position to joining us on their first day.
A few of your responsibilities:
- Conduct and complete all required probity checks for new starters, internal transfers, and contractors.
- Execute to a high standard, managing data entry in the tracking systems with attention to detail, ensuring that probity checks are conducted accurately and in a timely manner.
- Collaborate with relevant departments, Licensing, Investigations, Employee Relations and external agencies, Equifax, and Federal Police, to facilitate background checks and any other necessary screenings.
- Ensure Compliance and Regulatory knowledge by staying up to date with relevant policies, procedures, legal requirements, and compliance standards related to The Star talent acquisition and onboarding process.
- Communicate with new hires, internal transfers, and contractors to collect, review, and process their documentation, ensuring accuracy and completeness.
What we will be looking for:
- Previous experience in a high-volume HR administrative role in a regulatory environment is advantageous
- High attention to detail, proficient data entry, and meticulous record keeping.
- Previous experience using Applicant Tracking Systems (ATS) (or similar) and confident using Excel.
- Experience in a high volume and fast-paced recruitment environment.
- Experience using PageUp, Fit2Work, and VEVO is highly advantageous.
- Tertiary qualification is advantageous, but not required.
About you:
You are comfortable executing to a high standard in a fast paced, highly regulated environment and understand the importance of complying with processes. You pride yourself on your attention to detail and ability to work and collaborate as part of a close-knit team. You have a strong commitment to service excellence and delivering exceptional experiences is important to you.
Your role will be pivotal in shaping the success of our onboarding procedures for new team members at The Star. Join us in making a difference.
What can we offer you:
- Complimentary meal on site every day, including hot meals, sandwich bar and more.
- Discounted parking available in the city.
- Flexible working arrangements.
- Up to 30% Discounts across award winning restaurants and accommodation.
- An organisation that values diversity, teamwork and being your best self.
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+.
- Paid Parental Leave
- Extraordinary growth opportunities personally and professionally.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About Us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our Culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.
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