About the Role

As a Licensing Advisor, you will be responsible for managing the end-to-end licensing process for Brisbane-based team members working in Gaming and Gaming-support roles. Reporting to the General Manager of People Operations and initially guided by the Licensing Manager, this newly created role will serve as a key liaison with the Office of Liquor and Gaming Regulation (OLGR) on all employee licensing matters.

Key Responsibilities

• Maintain and continuously improve licensing processes and systems to ensure compliance with all relevant Federal and State legislation, as well as internal policies and procedures.
• Accurately manage employee licensing data within the HRIS, ensuring data integrity and up-to-date records.
• Coordinate all aspects of licensing, including new applications, variations, and terminations.
• Complete statutory reporting requirements (daily, weekly, and six-monthly) within prescribed timeframes, ensuring accuracy and compliance.
• Conduct regular reconciliations between People Operations records and Casino Authority systems to verify licensing status, functions, and qualifications.
• Provide expert advice to People Operations staff and Senior Management on licensing matters, including interpretation of relevant policies, procedures, and statutory obligations.
• Prepare and coordinate formal responses to inquiries from regulatory authorities regarding employee licensing.

About You

You are highly organised, meticulous, and thrive in environments that require precision and compliance. You’re comfortable managing large volumes of information and enjoy working both independently and collaboratively. You’re also flexible, with the ability to work from the Brisbane CBD office 3–4 days per week and remotely on other days.

What You Bring

• Demonstrated experience in an administrative, HR, or legal support role.
• Strong people skills with the ability to build and maintain effective relationships with internal and external stakeholders, including those at senior levels.
• Proven experience working in a highly regulated environment, ideally involving collaboration with government agencies or regulatory bodies.
• Experience using HR or document management systems, with a strong focus on data accuracy and confidentiality.

*Advert closes on Sunday 8 June. Please reach out to Katrina Peden on Teams if you have any questions about the position*