For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

As the Assistant Housekeeping Manager reporting to the Executive Housekeeper, you will play a key role in achieving operational, financial, and strategic objectives. Your sharp attention to detail, commitment to delivering a world-class guest experience, and ability to lead and inspire a large, diverse team will be essential to your success.

This is a fantastic opportunity where you will take good care of both our team and guests at The Darling.

A few of your responsibilities: 

• Manage and develop the daily operations ensuring departmental objectives are achieved
• Set daily performance objectives for the Housekeeping Services Supervisors
• Monitor and manage team members absenteeism, annual leave, time and attendance
• Support training and career development for the housekeeping department

What we are looking for:

• Previous supervisory or management experience within a hotel
• Demonstrated leadership skills
• Ability to work independently and act on guest requests appropriately
• Flexibility to work across a 24/7 roster including weekends
• Experience building positive working relationships between departments and within the team

About you: 

With your extensive experience in both leadership and housekeeping operations, you understand the importance of delivering exceptional service and maintaining impeccable standards. Your strong communication skills, attention to detail, and positive attitude position you to thrive in this role and inspire excellence across the team.

Your role will be pivotal in shaping the success of our housekeeping department at The Darling. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.