Analyst Financial Crime Customer Lifecycle Management
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Job no: 533439
Work type: Permanent Full Time
Location: Sydney, Gold Coast, Queensland, Brisbane
Categories: Corporate/Property Support
Are you our next rising Star?
Continue your career with us as the Analyst Financial Crime Customer Lifecycle Management at The Star!
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations, and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
We have an exciting opportunity available for an Analyst Financial Crime Customer Lifecycle Management to join our team at The Star!
In this role you will perform a wide range of complex analysis, recording and reporting actions in accordance with The Star’s AML/CTF Program and regulatory statutory requirements. Maintain accurate customer information. Accurately update & maintain customers record to ensure complete and comprehensive customer records and risk ratings.
Key Responsibilities/Accountabilities:
- Effectively collate, analyse, evaluate and performed BAU as part of the delivery of the centralised Customer Lifecycle Management team and process, including processing of exclusions, multiple membership merge, inactive patrons and customer management activities.
- Undertake customer data profile reviews and engage with stakeholders and customers direct to complete outreach requirements.
- Lead and execute customer management and lifecycle remediation activities.
- Engage with the key stakeholders and adhere to regulatory obligations and company policies.
- Develop and proactively lead continuous improvement to enhance efficiency and simplification, uplift processes, controls, governance and reporting requirements.
To be successful in this role you will have:
- Previous experience working in a due diligence, intelligence, investigative or compliance related environment; and/or; Financial Crime.
- Experience in a Customer centric (Customer Lifecycle) process environment.
- Tertiary studies in a subject which requires a high level of critical analysis and independent research is desirable, e.g. Law, Criminology, Economics, Accounting.
- Experience working in a casino and/or gaming environment would be an advantage but not essential.
- Comprehensive understanding of relevant statutory compliance and reporting requirements.
- Working knowledge of domestic and international banking requirements.
- Comprehensive understanding of relevant statutory compliance and reporting requirements.
- Strong analytical and critical thinking skills, and the ability to work independently.
- Excellent verbal and written communication skills.
- Strong Microsoft Office skills and proficient in using analytical software and database record management systems.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Continue to shine at THE STAR!
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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