Are you our next rising star? 

Continue your career with us as an Electronic Gaming Host at The Star Gold Coast.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As an Electronic Gaming Host, you will be responsible for the smooth operation of our Gaming Machine area while providing a world class experience for our guests. You will help to resolve minor machine faults, perform pay outs of jackpots and assist guests with their enquiries.

This is a fantastic opportunity where you will build memorable connections with our local, interstate and international guests.

A few of your responsibilities: 

• Assist guests with enquiries relating to gaming machines, promotions and general enquiries
• Resolve minor machines faults
• Maintain confidentiality in all aspects of the role
• Ensure gaming areas are maintained and well presented
• Maintain familiarity with The Star Gold Coast property, services, tournaments and current promotional events

What we are looking for:

• Exceptional customer service skills and a genuine passion for creating memorable guest experiences
• Attention to detail and the ability to anticipate and meet guests' needs
• Flexibility to work across a 24/7 roster
• Eligible to obtain a Casino Employee license (which includes thorough background checks)

About you: 

As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Gaming department at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

It's your move!

Make your next move by clicking the link below.