Are you our next rising star? 

Continue your career with us as a Cashier at The Star Gold Coast.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Cashier working both on our main gaming floor and in our private gaming rooms, you will be responsible for greeting guests and providing high-quality services for gaming related transactions. Exceptional Customer Service is at the forefront of this role as well as the opportunity for you to put your skills and knowledge to the test and upskill in multiple areas of the Cage Operations.

This is a fantastic opportunity where you will Lead with Integrity in a highly regulated environment. 

A few of your responsibilities: 

• Handle and reconcile all forms of cash, coin, chips, vouchers, and related documentation with precision and integrity
• Facilitate the sale and redemption of Keno tickets, ensuring a smooth and enjoyable guest experience
• Manage fill Bank operations, including the secure transfer of chips to and from table games
• Stay up-to-date and actively promote our gaming rewards program and property-wide promotions to enhance guest engagement

What we are looking for:

• Previous gaming experience in high volume money handling or banking experienced highly regarded
• Outstanding customer service and communication skills
• Attention to detail & high level of concentration
• Flexible availability to work across a 24 hour/7-day roster that will include nights, weekends and public holidays following training
• Eligible to obtain a Casino Employee license (which includes thorough background checks)

About you: 

As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Cashier Services department at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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