For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.  

As our Venue Manager reporting to the Operations Manager, you will support leading a team to deliver the daily operations of both venues In Room Dining & Food Quarter and provide an exceptional guest experience.

This is a fantastic opportunity where you will have the opportunity to create a wonderful experience for our guests, take good care and have a hands-on approach when maintaining efficiency of our barista/beverage service, general product and technical knowledge.

A few of your responsibilities:    

• Managing day-to-day operations of a unique venue offering including coaching and development of all team members
• Planning and executing bespoke events in line with guest experience strategy leveraging supplier partnerships
• Reviewing and analysing the daily operational needs; maintaining food and beverage, labour, product, and expenses on budget
• Leading and motivating the team to continuously deliver guest experience in line with our service culture
• Manage the selection, training and development of all team members to ensure timely recruitment and career growth

What we are looking for:   

• Extensive Management experience in Hotel/Hospitality environment
• Proactive and well-rounded leader who can empower and encourage the team to deliver a personalised and professional service to all guests. 
• Confidence to lead a large and diverse team across a 24/7 roster
• A proactive approach to problem-solving and attention to detail
• Hands-on operational approach with passion for developing your career

About you:   

As an expert in Management, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and ability to create a fresh, positive and exciting environment where safety and service are paramount, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Food & Beverage Leadership team at The Star. Join us in making a difference.

It's your time to SHINE! 

Click on the link below to make your next career move with The Star.