Key Accounts Manager

• Clear career growth opportunity
• Moreton Bay, Sunshine Coast and Noosa Regions
• On Site Car Parking

From oil rigs to goldmines and everything in between, Delta Facilities Management delivers asset management, maintenance and construction services in some of Australia's most beautiful but least hospitable locations. We thrive on the challenge of getting the seemingly impossible done, and doing it safely.

THE POSITION

• Developing and maintaining effective business relationships with clients and customers
• The contract consists of 23 main sites and over 1000 small properties requiring planned and unplanned maintenance services both self-delivered and sub-contracted
• managing the day-to-day operational delivery of FM Services, ensuring high presentation standards, regulatory compliance, Asset maintenance and sustainable performance meet Delta’s high standards
• Providing leadership to your team to achieve business objectives including fostering a culture where safety is a core value
• Managing the delivery of the Emergency, Environmental and Work Health and Safety requirements of the Accommodation facility and its licensed area.
• Managing and implementing Asset Management Strategies to ensure long term performance of key assets
• Managing staff and sub-contractors to ensure the operational delivery requirements of services
• Reviewing Policy and Procedures as they pertain to the management of the site
• Providing weekly and monthly reports on a strict timeline
• Oversee Planned maintenance of around 2500 Deliverables per month
• Effective management of Unplanned Services within Respond and restore timeframes
• Manage and continuously improve our CMMS system
• Provide Monthly Reporting including financial, Operational and KPI reports
• Oversee a regular program of Minor Project works

THE PERSON

• Proven operational experience in Site Management (including soft and/or hard Facilities Management and/or Accommodation Management)
• A hands-on and proactive approach to the management of the facility and its licensed area.
• Proven leadership and people management experience.
• Demonstrated ability to follow processes and procedures to achieve contract compliance
• Strong and decisive leadership skills with ability to build effective and engaged teams
• Strong financial and analytical skills in developing budgets and allocating appropriate resources to ensure a sustainable and profitable business
• Proven experience in Asset Life cycle management.
• Trade or tertiary education in a technical field (such as electrical, mechanical, or engineering) preferred.
• Ability & confidence to professionally liaise with senior management including clients/customers.
• Well-developed interpersonal skills including report writing competencies, computer literacy and the ability to maintain high customer service standards and foster a positive team environment.

THE BENEFITS

• Paid parental leave
• Access to a wide variety of training & development
• Clear career paths and support to achieve your goals

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or careers@compass-group.com.au