DeltaFM has the expertise, experience and support to provide exceptional facilities management services to a diverse range of industries, in almost any geographic location at any stage of a project. Our end-to-end facilities management and project management services ensure that your infrastructure is put in place smoothly and efficiently.  

The Position

We are currently seeking a Travel and Accommodation Coordinator to join our support team based in our head office in Brisbane on a fixed term contract until 31st July 2026. You will join our growing team who are dedicated to providing accommodation booking solutions for our remote locations across Australia.

Key duties

• Booking travel and accommodation requests for our customers across various FIFO rosters
• Liaising with relevant travel and accommodation stakeholders not limited to airport and camp management
• Data entry of customer information into multi-platform software
• Responsible for answering telecommunications and email communication in a timely manner
• Providing exceptional customer service to our customers and clients

The Person 

• Previous experience working within the travel and accommodation industry is essential
• Experience booking and coordinating FIFO travel is highly regarded
• Experience using INX, SAMs, Avantik, Service Now or Serko 
• Previous experience in a facilities management service environment highly regarded
• Ability to work flexible hours including early mornings, late evenings and weekends on a rotating roster
• Good diagnostic skills and the ability to problem solve
• Strong verbal and written communication 

The Benefits

You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;

• Immediate access to 100+ retail discounts accessible from your mobile
• Multiple salary packaging options to help your dollar go further
• Health and wellbeing employee benefits to help look after you
• Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.