• Reporting to the National Lead - Retail
• Parental leave | 10 Months Fix term Contract
• Hybrid working model (2 days working from home & 3 days working in the office)

Compass Group Australia is a leading provider of food and support services, generating $2B+ in annual revenue across 700+ sites. Through Foodbuy, our procurement and supply chain division, we leverage scale and supplier partnerships to deliver high-performing retail and food categories across diverse sectors.

The Opportunity

This role is responsible and accountable for the effective leadership of our Foodbuy Client Compass Group Sectors and in the deployment of structured and professional account and relationship management tools and processes. The Client Business Manager will ensure ongoing client operational satisfaction, adherence and compliance to the contracted services and to work with both client and our Foodbuy teams to maximise the operational and financial benefits to both parties.

About You

• Excellent organisation skills
• Advanced computer skills including Microsoft Excel, Word, PowerPoint, Visio, OneNote
• Strong communication skills – both written and verbal
• Strong interpersonal skills – ability to establish and maintain a positive relationship with business stakeholders
• Experience with leadership in deconstructing & analysing situations and problem solving through to execution and closure
• Able to demonstrate commercial acumen

Key responsibilities:

• Taking leadership of Client relationship, holding monthly Sector Engagement meetings providing Foodbuy updates and addressing clients WITY
• Leads and owns the structure/timeline on Foodbuy Member client mobilisations
• Utilises Foodbuy resources and relationships to support benefit program development and outcomes effectively
• Leadership in deconstructing & analysing situations and problem solving through to execution and closure.
• Able to demonstrate commercial acumen
• Positive Foodbuy team engagement, relationships and feedback
• Positive adherence, both frequency and quality, of account management plans, processes and supporting documentation
• Supports the development and continuous improvement of a structured and professional approach
• Work pro-actively and efficiently with our Foodbuy Client Services teams to identify, develop and implement required strategies and activities to maximise Client compliance
• Provide forward knowledge of operational movements/fluctuations that may affect product delivery, pricing variations

Ready to make your mark? Apply now and be part of something bigger!

Why Compass Group

Be part of Australia’s largest food and support services company. You’ll work across iconic venues and leading workplaces, partnering with experts in culinary, technology and sustainability to deliver experiences people love. We offer scale, career pathways, and the autonomy to shape strategies that deliver meaningful, measurable growth.

The Benefits

Working with a large global company means you can be assured that we have an attractive benefits program! This includes comprehensive learning & development offerings, a variety of recognition programs and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme! You can read all about these here: Why work at Compass

If you're ready to take the next step in your procurement career and contribute to something bigger, we want to hear from you! For any questions, doubts, or for a confidential chat, please reach out to us on either 1300TALENT or careers@compass-group.com.au 

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either talisson@compass-group.com.au or hollyspencer@foodbuy.com.au