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Controls and Quality Assurance Manager

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Work type: Full Time - Permanent
Location: Melbourne (Kulin Nation)
Categories: Legal, Risk and Compliance

Your opportunity 

Ever wondered what keeps a leading entertainment and wagering business running smoothly behind the scenes? Step into a role where your expertise ensures we’re doing what we say when it comes to managing risk and following rules. Join a team that champions trust, compliance, and innovation – and make a real impact every day. 

We’re hiring a Controls & Quality Assurance Manager to lead structured checks and audits that test whether key processes and controls are working. You’ll coach teams, help fix issues, track remediation, and act as the bridge between policy and practice. This hands-on role has a strong focus on frameworks, reporting, and stakeholder influence. 

How you'll be part of the action 

As our Controls & Quality Assurance Manager, you’ll report to senior leadership and work closely with both the enterprise risk team and frontline business units. You’ll lead audits, influence stakeholders, and embed a strong risk culture across the organisation. 

  • Lead structured checks and audits to test key processes and controls. 

  • Coach teams to resolve issues and track remediation effectively. 

  • Collaborate with enterprise risk and frontline teams to bridge policy and practice. 

  • Develop and maintain frameworks for monitoring compliance and control effectiveness. 

  • Prepare clear, insightful reports for senior leaders and the Board. 

  • Drive continuous improvement in risk management and quality assurance processes. 

What you'll need to succeed 

You’re a confident professional who thrives on collaboration and problem-solving. You bring deep knowledge of risk and control principles and the ability to translate complex requirements into practical solutions. 

  • Significant experience in risk management, compliance, or quality assurance. 

  • Proven ability to design and execute audits and structured control checks. 

  • Strong stakeholder engagement skills to influence and build trust across teams. 

  • Ability to manage competing priorities and deliver outcomes with confidence. 

  • Comfort working with risk frameworks and reporting systems. 

  • Collaborative mindset with capability to coach and support others. 

What's in it for you 

We know that when we belong, we thrive. That’s why we offer: 

  • Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave 

  • 18 weeks paid parental leave for every new parent, no matter your role 

  • Ticketing to some of the country’s biggest racing and sports events. 

  • Access to our leading wellbeing app and programs to help you be your best 

  • A range of corporate discounts and special offers with leading retailers 

  • A diverse and inclusive culture where everyone belongs 

Get to know us 

We’re Tabcorp - home to TAB, Sky Racing, and MAX, shaping the future of our industry through digital innovation and cutting-edge technology. With a strong retail presence and a growing digital footprint, we connect customers wherever they play. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play. Here, you’ll belong where the action is and make Tabcorp your home ground. 

Apply now 

Ready to make Tabcorp your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. We welcome and support people of all abilities - if you need adjustments during the process, email careers@tabcorp.com.au. 

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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