Your opportunity 

Ready to take the next step and broaden your impact? This role offers the chance to strengthen your customer service, relationship management and data analysis skills while supporting an important part of our business. You’ll work with a wide range of stakeholders and play a meaningful role in maintaining accuracy, service and compliance. 

Your role, your impact 

Reporting to the Team Leader, you’ll support an assigned group of venues and help ensure key operational processes run smoothly across the network. 

• Provide first-level support and manage enquiries end to end 

• Review gaming data and complete daily work schedules accurately 

• Build strong relationships with allocated venue contacts 

• Investigate operational issues and coordinate timely solutions 

• Maintain secure handling of sensitive gaming information 

• Work closely with internal teams, venues and regulators 

What you'll need to succeed 

You bring a customer-focused mindset, strong attention to detail and a willingness to learn. You enjoy working with people, numbers and processes while delivering consistently high standards. 

• Experience delivering high-quality customer service 

• Ability to build trusted relationships with customers 

• Strong written and verbal communication skills 

• Comfort working with numbers and analysing data 

• High attention to detail and accuracy 

• Gaming industry experience is highly regarded 

Make your move 

Ready to take your next step at Tabcorp? This is your chance to grow your career, expand your impact, and shape what’s next. If you’re ready for a new challenge, we’d love to hear from you.