Bring on wonderful careers.

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

  • Work type:

    Full-Time (Permanent)

  • Location:

    Sydney

  • Job type:

    Velocity Frequent Flyer

  • Applications close:

    AUS Eastern Standard Time

Marketing Coordinator

Step into an exhilarating journey with Velocity Frequent Flyer Virgin Australia’s award-winning loyalty program with over 13 million members and counting. We make rewards fast and meaningful — from dream holidays and upgrades to retail, fuel, and everyday perks. 

Velocity is all about smart, simple, and speedy rewards. As part of our vibrant team, you’ll help deliver unforgettable value to millions of Australians — all while enjoying the perks of working for one of the country’s most loved travel brands. 

 

The Marketing Coordinator will be responsible for executing marketing strategies and delivering end-to-end campaigns, both manual and automated. In this role, you will have the opportunity to specialise in Acquisition & Activation, or Member Growth Journeys within the Velocity portfolio. 

In addition, you will:  

  • Execute marketing campaigns and member journeys, focusing on key triggers that drive engagement and conversion.
  • Collaborate with cross-functional teams to optimize member experiences and ensure successful campaign outcomes.
  • Work with analytics teams to monitor campaign performance and suggest improvements for future optimisations.
  • Lead the creative process, from briefing and asset development to campaign execution, including EDMs and digital content.
  • Engage with legal and brand teams to secure approvals.
  • Support social media execution and assist in the development of engaging content across platforms.
  • Assist with paid media execution and track results to ensure campaigns are on target.
  • Manage marketing administration tasks, including raising purchase orders, creating presentations, and maintaining campaign documentation.

 

You’ll be great in this role if you: 

  • A degree in Marketing, Business, Technology, or related fields.
  • Exposure to digital and direct marketing campaign management is an advantage.
  • Strong ability to juggle multiple tasks and priorities in a fast-paced environment.
  • Excellent communication skills, with the ability to collaborate across teams.
  • A solid understanding of marketing and digital marketing principles.
  • Familiarity with multi-channel marketing and how various channels contribute to the overall funnel.
  • Understanding of email marketing, CRM, and customer lifecycle communications.
  • Awareness of the role of paid media and social media within a multi-channel marketing strategy. 

 

What you’ll get from us: 

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to): 

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year) 
  • Flexible working arrangements (including work hours and work from home) 
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide 
  • Discounted Virgin Australia Lounge membership 
  • Hospitality, retail, technology, beauty services and wellness discounts 
  • Wellness support, including the Converge digital wellbeing platform 
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial 
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you 

 

Equality rules: 

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.  

Ready to apply? We’re ready to hear from you. Apply now. 

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