Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As the Senior Analyst - Operations Transformation, you’ll be the subject matter expert driving data-led transformation programs that shape the future of our airline operations. In this role, you will play a pivotal part in analysing labour performance,  and operational data to uncover and communicate insights, and identify opportunities to deliver efficiency, productivity and cost savings.

This position blends hands-on analysis with strategic program delivery, supporting Virgin Australia’s mission to build a more efficient, commercially focused, and engaged operation.

In addition you will:

• Partner with key stakeholders across Virgin’s Operations team (Cabin Crew, Flight Crew, Airports, Engineering & Maintenance, and internal teams) to deliver transformation initiatives that lift productivity and operational efficiency.
• Analyse workforce, productivity, financial and operational data to identify trends, opportunities, and improvement levers.
• Build and model  scenarios that align labour supply with operational demand, supporting commercial and labour efficiency outcomes.
• Develop clear, insight-driven recommendations and prepare high-impact presentations that communicate findings to senior leaders.
• Support the design and delivery of transformation programs that improve performance, simplify processes, and enhance the frontline team experience.
• Collaborate closely with Finance and People teams to validate assumptions, quantify benefits, and track productivity improvements.
• Lead change and communication activities to ensure smooth implementation and adoption of new ways of working.
• Contribute to EA planning and help drive the broader transformation agenda.
• Monitor and report on program progress, highlighting risks, dependencies, and required interventions.

You’ll be great in this role if you:

• Bring 3 - 4 years’ experience in analytics, corporate finance, commercial analysis, management consulting, or a transformation-focused environment.
• Demonstrate strong analytical capability with the ability to interpret large, complex datasets and convert insights into practical, commercial recommendations.
• Are highly skilled at preparing clear, concise presentations that tell a compelling story and influence decision-making.
• Take ownership of a portfolio of transformation initiatives and drive them through to successful delivery.
• Conduct robust research and analysis using internal and external data sources to support evidence-based decision making.
• Confidently guide stakeholders and team members, where appropriate, through analysis and program delivery.
• Consistently deliver high-quality outputs supported by strong commercial reasoning and quantitative insights.
• Communicate clearly and professionally with senior stakeholders, providing structured materials and well-reasoned recommendations.
• Proactively identify, assess, and manage risks and issues that may impact project delivery.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the betterme digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you 

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.