• 12 month max term contract
• Brisbane based position

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

We currently have an opportunity to join our People Advisory team here at Virgin Australia on a 12 month fixed term contract. This is a broad and diverse role that is the first point of contact for all People matters, but also supports end-to-end case management across the operation as well as corporate functions.

As a People Advisor, you will get exposure to the whole business and will provide generalist HR advice and support across the Virgin Australia Group. You will have the capability to resolve people related queries, providing high levels of customer service and professional HR advice while managing time and prioritising issues. You will also have experience managing lower complexity cases end-to-end, or a keen interest in developing in this area. 

Key responsibilities:

• Provide advice to managers and employees in the interpretation of workplace agreements and People Team policies
• Continue to monitor, review and implement changes to People Team policies and processes to ensure accurate and consistent information is provided to employees
• Creation and distribution of HR documentation as required to support People matters
• Provide coaching and advice to leaders in relation to conducting employee disciplinary processes
• Advise and support managers regarding first tier grievances and conflict management
• Ensure accurate and robust documentation of employee matters within the People case management tool
• Support in the process of benchmarking roles, award assessments, letter generation and People Team reporting and analytics
• Work collaboratively with our Centres of Excellence i.e. Workplace Relations, Remuneration & Benefits and Organisation Development – to escalate and reallocate work as required to appropriate support tier.

What we're looking for:

• A HR degree or studying towards a HR discipline and/or generalist HR/IR experience in a fast paced, dynamic environment
• Exposure to or experience in end-to-end case management of lower level cases
• Experience communicating effectively at all levels within the business
• Effective organisational and time management skills with the flexibility to work to SLAs
• An exceptional team player attitude, willing to help others out in order to deliver for the business
• The ability to learn and effectively use a broad range of platforms/systems (Versa Case management, SharePoint, Microsoft Office).

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.