The details:

Join City of Moreton Bay as a Rates and Collections Coordinator and help shape and enhance our communities for today and tomorrow.

Are you a strategic leader with a passion for financial services and team development? We're seeking a proactive Rates and Collections Coordinator to lead a dedicated team of 24 professionals across Rates and Property and Accounts Receivable and Collections. This role is a brand-new role that reports directly to the Manager of Financial Services and plays a key part in shaping the financial future of our community.

This is a leadership position with broad responsibilities across operational delivery, strategic planning, compliance, and stakeholder engagement. You will:

• Oversee service delivery to ratepayers, ensuring a high standard of customer experience and operational efficiency.
• Ensure compliance with all relevant legislation, regulations, and Council policies, particularly those under the Local Government Act 2009.
• Develop and implement policies and processes that enhance service delivery, automate routine tasks, and improve financial accuracy.
• Collaborate with senior leaders to develop financial rating models that forecast future revenue and support Council’s annual budget cycle and long-term financial forecast.
• Provide expert advice on rating and collection matters to internal stakeholders, including executive leadership and elected officials.
• Promote financial accountability through regular reporting, education, and communication across the organisation.

About you

You will be a confident and capable financial leader, bringing a wealth of experience in managing complex financial systems and leading high-performing teams. You are passionate about delivering excellent service to both internal stakeholders and the community, and you thrive in environments that require strategic thinking, collaboration, and continuous improvement. Your strong communication skills, ethical approach, and ability to manage competing priorities make you a trusted advisor and effective team builder. You will also have:

• A degree in Accounting and/or Commerce, with CPA or CA membership (preferred).
• Extensive experience in computerised accounting systems, ideally within a local government setting.
• Strong understanding of compliance obligations under the Local Government Act 2009
• Strong skills in financial modelling, strategic planning, and operational delivery.
• Experience in enterprise-wide financial systems, including automation and process optimisation.

 Position Description_Rates and Collections Coordinator.pdf

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our region. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
• Advance your skills and career through our Study, Training and Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, chaplaincy program, leader support hotline and Mates in Construction program.
• Our Caboolture and Strathpine offices have local parking on site and are close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au. 

For more information about City of Moreton Bay and to stay across what's happening in our region, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to our Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.