• Incremental progression based on 12 months continuous service.
• Full-time appointment on an ongoing basis.
• Base salary range: $100,524 – $111,534 p.a. (pro-rata) plus 17% superannuation.

About the area

UWA is making significant investments in the Information and Technology Services to enable its strategic direction and goals.  UWA is also looking to utilise technology advancements to expand its services and create new and innovative teaching and research models.

The redesign of the Infrastructure and Platform Services unit aims to deliver design and operational services through a portfolio comprised of a Network and Platform section and an End User Compute section.

About the opportunity

• Develop and maintain the client device environment providing support in the planning and implementation of standard operating platforms.
• Manage, package and deploy all applications across multiple desktop platforms.
• Resolve requests, problems and incidents in line with the agreed service levels for existing solutions.

About you

• Relevant tertiary qualification or equivalent competency in Service Delivery, with ITIL certification being highly desirable.
• Substantial relevant computing experience in providing support and troubleshooting for teaching and/or research solutions and applications.
• Demonstrated experience with desktop deployment and management solutions for Windows, Linux and Mac platforms.
• Demonstrated experience with the management and development of desktop standard operating environments (SOE) across Windows, Linux and Mac.
• Demonstrated experience in a customer service role with Level 3 technical support proficiency.

Position description:  Desktop Engineer 519978.docx

To learn more about this opportunity, please contact Dave Sayers at dave.sayers@uwa.edu.au

How to apply

Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Friday, 9 May 2025.

This position is only open to Current UWA staff.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at talent-hr@uwa.edu.au with details of your query. To enable a quick response, please include the 6-digit job reference number.