• Full-time opportunity within the Mulgrave region
• Benefit from excellent salary packaging and a motor vehicle allowance!
• Apply your case management skills within our valued At Home Aged Care team

About the role

The Case Manager will ensure quality services in accordance with funding body and organisational guidelines to carers/clients in the relevant program and designated regions. The role involves applying consumer-directed care principles to initial enquiries, determining eligibility, conducting initial needs assessments, and identifying resources required within the relevant program. The Case Manager will provide a consistent, high-quality approach to service delivery across regions, maintaining VMCH’s reputation as a leader in the provision of services to support people in the community.

Key responsibilities:

• Apply person-centered care principles in assessments, care planning, and coordination
• Empower clients through information, advice, and self-management of their care
• Develop consumer budgets, ensure accurate data entry, and meet relevant deadlines
• Manage reviews, provide responses during business hours, and respect client rights
• Facilitate community engagement and collaborate on service delivery improvements

About you

What you will bring to the role:

• Must have a Registered Nurse (RN) qualification
• Previous experience as a care manager, developing care plans and managing consumer budgets
• Previous experience within the Community services industry
• Understanding of Aged Care Reforms and Quality Standards
• Proficiency in MS Office and Client Management applications
• Customer service focus.
• Willingness to travel.
• Driver’s license and police check required.

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and  X2 Covid Vaccinations. You may also be required to supply an International Police Check. 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.