Apply now Job no: 506178 Work type: Full time Location: East Melbourne Categories: Information Technology
About the role
You will provide a combination of Service Desk and Desktop Support, with a focus on level 2 tasks, which tend to be more complex and will require consultation with various stakeholder across the organisation.
At VMCH, the ITSS team has a strong commitment to improving service delivery. You will contribute to this goal by Identifying service improvements, managing problem tickets, and assisting with reporting through automation, competence building and knowledge sharing.
About you
You understand the need for urgency in the resolution of ICT problems/issues and have the enthusiasm and desire to provide top level support.
Your exceptional communication and interpersonal skills will come in handy as you troubleshoot issues, provide information, and liaise with a variety of stakeholders.
You’re a strong team player, who can also work autonomously and use initiative to make independent decisions to resolve technical problems.
Last, but not least, you have excellent time management skills and the ability to prioritise effectively to meet deadlines in a high-pressure environment.
To be successful you’ll need the following:
Why VMCH?
Because the people we employ make it a great place to work! In addition, VMCH will provide you with:
About us
Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.
If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.
To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, evidence of at least 3 Covid vaccinations and comply with Child Safety standards. You may also be required to supply an International Police Check.
We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.
Advertised: 19 Sep 2024 12:00 AM AUS Eastern Standard Time Applications close:
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